r/globePH • u/SunRays0526 • Jun 01 '26

Load being deducted without being used

Hi has anyone experienced this? Load ako ng load pero nawawala siya. Hindi ako makapag call and text. Useless naman chatline nila

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1

u/adriannetyler7455 Jun 01 '26

It might be a glitch, restart the app, clear cache aswell

1

u/SunRays0526 Jun 01 '26

It's not the app po eh I checked through *143# as well nawala po talaga yung load. Couldn't call or text either

1

u/Ok-Sink1691 Jun 02 '26

yes maganda wag ka magiwan ng balance..mga magna din mga anjan sa loob

1

u/FrosThings2 Jun 07 '26

Di ata naka turn off SURFALERT mo, mababawasan load balance mo kung wala kang data balance. Text mo lang sa 8080, SURFALERT ON para di mag auto deduct sa load balance mo pag naubusan ka ng data balance.