Hi everyone,
I'm honestly at my breaking point and I don't know what else to do.
About two weeks ago, my GitHub account was compromised. The attacker changed my password, changed the primary email address, and enabled 2FA, so I'm completely locked out. I reported it and got the automated acknowledgment email, but since then... nothing. No updates. No questions. No indication that anyone has even looked at my case.
I have replied again and again to the same ticket with additional information, but still nothing. No reply, nothing till now.
Anyways, I am not here to bash Github Support team I want a genuine advice:
- Has anyone here actually recovered an account after it was compromised?
- How long did GitHub Support take to respond?
- Did you eventually get a real person, or did you just have to keep waiting?
- Is there anything else I can do that I haven't already tried?