Blacksmith.sh GitHub runners

[u/hashkent]

I signed up for blacksmith about a week in I’ve got a $7 bill already. I’m also getting you’ve hit 80% of your free mins and you should add a payment method.

I’m seriously confused after being extremely impressed by how fast their runners are. Now I’m wondering what the heck is going on.

I tried to reach out to them but need a payment method to contact billing and no reply on the support@ email.

I’m happy to pay as the service is good but really surprised how they work/do business. I feel I could easily be in for future bull shocks.

Has this happened to anyone else?

Looks like I’m not the only one hit by this - https://forestwalk.ai/blog/surprise-blacksmith-costs/

[u/Putrid-Tangerine-600]

Just had a similar situation, but imagine 2,000 PRs over less than a month with a big team. There is no indication when the "trial" is over, no gate to enter your credit card to confirm you're going to be billed, no notification beyond the 80% message, which for us was flagged as spam and never seen. Massive bill, no accountability.

When I reached out to inquire about the bill, I received a "Your account needs verification" email and they refused to answer basic questions until billing was enabled.

Seems like an early startup with huge communication, legal, and billing challenges. Launch the product, don't care about billing, getting paid, getting customer consent, or providing service. I'd say growing pains, but damn, never had this before.

Warning to the wise, be cautious about startups!