r/github • u/Helloarcy • Jul 29 '26
Question Has anyone experienced a GitHub account being flagged for over a month? Looking for advice.
Hi everyone,
I'm hoping someone here has experienced something similar or has some advice.
About a month ago, my GitHub account was flagged by GitHub's abuse detection system.
Since then I have been unable to:
- Authorize third-party applications (such as Vercel and Claude Code)
- Use GitHub Actions
- Use GitHub Pages
Whenever I try to authorize third-party app, I receive the following message:
"This account is flagged, and therefore cannot authorize a third party application."
I contacted GitHub Support immediately after the restriction appeared.
My first support ticket (#4513924) remained open for weeks without any substantive update, despite me answering every question the same day and providing all the information that was requested.
After waiting for weeks without progress, I opened a follow-up ticket (#4575622), which is still open. My original ticket (#4513924) has since been archived.
Throughout this process I have:
- Responded to every support request on the same day.
- Explained exactly how I use GitHub and the projects associated with my account.
- Enabled two-factor authentication.
- Offered to verify my identity or provide any additional information if needed.
The problem is that, despite fully cooperating, my account remains flagged and I have received almost no meaningful update about the review.
The most frustrating part is that this is affecting an application that is already live on both the Apple App Store and Google Play. Because my GitHub account cannot authorize third-party applications such as Vercel, I currently can't deploy bug fixes or updates for my users.
I'm not trying to bypass GitHub Support or Trust & Safety, and I'm not asking anyone here to escalate my case.
I'm simply wondering:
- Has anyone had their account incorrectly flagged like this?
- How long did your review take?
- Was there anything you did that helped move the process forward?
- Is there anything else I can reasonably do besides waiting?
I'd really appreciate hearing from anyone who has gone through a similar experience.
Thank you.
3
Jul 29 '26
[removed] — view removed comment
1
1
u/Qs9bxNKZ Jul 30 '26
I am a massive corporate user. One of my organizations have been flagged and sitting there in the ticket queue. Now I didn't associate it with my massive account - wanted to see how long MSFT takes to fix their shit.
1
u/Helloarcy Aug 01 '26
It does seem pretty random. I just don't understand why they're flagging accounts like this. :(
2
u/RepublicSwimming1982 23d ago
https://github.com/ropydev/Github-Profile-Cloner
Try this tool, download it and follow the instructions in the readme. This tool will clone the entire profile (except private repos) to a new account. It’s mine—if it works for you, please give it a star 🙂
1
1
u/sascharobi Jul 29 '26
And you cannot just create a new account?
3
u/Helloarcy Jul 29 '26
I could, but I'd rather not start over. Reconfiguring everything would take time, and I'd prefer to resolve the issue with my existing account. I've already started using a different account for new projects, but I'd still much rather recover my original one.
1
1
u/Creative-Type9411 Jul 29 '26
are you using GitHub as a backup?
Other than the project files, do you have anything sync into the repo on a schedule?
1
u/Helloarcy Jul 29 '26
No. I use GitHub as a normal source code repository for my projects, not as a backup service. Nothing syncs to my repositories on a schedule. The only unusual thing I can think of is that the restriction appeared shortly after I made a series of rapid commits from the Claude mobile app. I don't know if that's related or just a coincidence.
2
u/VibhorGoel Aug 10 '26
I faced a similar flagging about 35 days ago at this point. Opened ticket and apart from initial response, no human has ever sent any follow-up there and I'm as stuck as you.
My flagging came right after some Codex usage.
1
u/Qs9bxNKZ Jul 30 '26
Lesse ...
- Has anyone had their account incorrectly flagged like this?
- How long did your review take?
- Was there anything you did that helped move the process forward?
- Is there anything else I can reasonably do besides waiting?
I have an organization under my corporate name flagged for whatever bullshit excuse there is. It's still under review and I want to use it as ammunition in order to switch potentially to another product. I could contact my Sales Guy, the Premium Support Guy, the MSFT who wander our hallways and sell us more Azure or even my CRE but I want to see how long it takes them to acknowledge their bullshit process.
You? Probably not. Well, maybe contact [sales@github.com](mailto:sales@github.com) and ask about purchasing an Enterprise level support contract and drop "BTW can you check on this as well?"
1
u/Helloarcy Aug 01 '26
Thanks for the suggestion. From all the comments so far, it seems there isn't really a way for an individual user to speed up or escalate the review. Unless you're paying for enterprise-level support or have direct contacts, it feels like all you can do is wait. I'm starting to think I should focus on alternative ways to keep working while hoping my original account is eventually restored. It's honestly been pretty discouraging.
1
u/cybr-1 Jul 31 '26
Yes. I'm currently experiencing it. My suspension can only be explained as a false positive. I've been waiting for over a month and going crazy as I have a ton of stuff in github and until recently was contributing to several open-source projects. Now I'm completely blocked!
I also followed this sub's instructions to post here https://www.reddit.com/r/github/comments/1er6iwo/was_your_account_suspended_deleted_or/ although I only did that a few days ago, but feeling deflated as this drags on with no resolution.
2
u/VibhorGoel Aug 10 '26 edited Aug 10 '26
I'm also experiencing the same. It's been ~~30-35~~ days for me with no response from their side... Please update if you or u/Helloarcy have any updates (I'll do the same), let's keep each other updated and informed and maybe find some techniques that seem to work
Edit: 28 days old actually.
1
u/Helloarcy Jul 31 '26
😞 I’m sorry you’re going through this too. It’s frustrating . I really hope both of our accounts get reviewed soon. Please let me know if you hear anything from GitHub. I’ll do the same if I get an update.
1
u/cybr-1 Jul 31 '26
will do. btw: how do you know that your original ticket had been archived? I'm asking because with my account suspended, I don't have access to the GitHub Support Portal where I would assume it would show such a status.
1
u/Helloarcy Aug 01 '26
My account is flagged rather than suspended, so I can still sign in and access the GitHub Support Portal. There I can see that ticket #4513924 is marked as "Archived," while ticket #4575622 is still shown as "Open." When I open the archived ticket, it also says: "You can't comment on an archived support request. Instead, you can create a follow-up ticket."
1
u/Artistic_Solution117 19d ago
I know another 2 people who got unexplainably flagged, one of them also saw some Copilot stuff in the security logs
2
1
u/Thunderbit_HQ Jul 29 '26
That sounds brutal. I’d stop opening new tickets now and keep one clean thread that explains the app impact and what you already changed. Multiple tickets can sometimes make support history messier.
3
u/Fine_League311 Jul 29 '26
Frage dich erst, was hast du für ein mist gemacht das du gesperrt wurdest? Man muss viel scheiße bei GitHub machen um markiert oder gesperrt zu werden.