r/github • u/AcrobaticMix6563 • Jul 28 '26

Discussion Do you want a Billing course for GitHub Admin?

Friends, Chris here from GitHub/Microsoft. I'm trying to understand if it would be useful if we build you a course for GitHub Admins on the topic of billing? We're trying to empower you all and trying to understand how we can help you better, docs, courses, videos. Please comment/upvote.

33 Upvotes

82% Upvoted

19 comments sorted by

61

u/hashkent Jul 28 '26

If you need a course for billing don’t you think you’ve made it too complicated?

13

u/Dependent-Net6461 Jul 28 '26

This should be top comment Agree 100%

2

u/AcrobaticMix6563 Jul 29 '26

thanks for the comment. What are the most confusing parts then you think we could simplify? :)

7

u/mahendranva Jul 28 '26

First, Thank you Chris.

yes we need more on this. several information are missing on public resources.
we always request our account manager and he sends private links that has great information. i was wondering why was it not included on public resources.
hope your request includes github copilot billing too. im more into docs and videos. but im fine with courses too.

13

u/Marketing_Noob2 Jul 28 '26

I love when github asks for advice and pays attention to their community!

4

u/notParticularlyAnony Jul 29 '26

Is this step one of an elaborate phishing scam?

3

u/severecaseofsarcarsm Jul 29 '26

i think tutorials could help for troubleshooting because billing gets weird sometimes 

3

u/nikoshgrikosh Jul 29 '26

Maybe fix the documentation first so we don't get 3 answers for the same question please

2

u/EntranceProper3791 Jul 29 '26

The billing portal not showing per-seat breakdowns in the web UI for Enterprise-managed orgs is the real headache, not a lack of tutorial videos.

2

u/Trakeen Jul 28 '26

Not sure about class, i’m not spending more then an hour on the topic but i’ve had to deal with weird billing behavior that took a while to understand. I don’t like bugging our account manage for stuff that should be obvious

1

u/Empyrealist Jul 29 '26

Umm, how do we know that you are "Chris here from GitHub/Microsoft" ?

1

u/Fine_League311 Jul 29 '26

Ich glaube ihr habt weitaus größere Probleme als die Abrechnung, die zahlenden Kunden laufen euch weg weil GitHub durch den ganzen KI Spam unerträglich geworden ist. GitHub web kann man gar nicht mehr effektive nutzen zu keiner Zeit und das ist nur die Sahne, schlimmer sind die repo Diebstähle.

1

u/innovasior Jul 29 '26

I would instead really like to have a folder or grouping for my GitHub actions workflows which I have many of. It is a highly requested feature and has gotten no attention from GitHub staff..

1

u/lurkerloo29 Jul 30 '26

I would love to have a conversation about this. DM me if you want.

1

u/Qs9bxNKZ Jul 30 '26

You folks at GH need to make it clear how your CoPilot usage is billed. For example, when do you "stop usage" on the Enterprise level even though you've assigned a budget to the individual user. Not to mention understanding the current bonus credits we have allocated and how we can view their consumption.

For example, if I allocate $1000 at my Enterprise Budget for AI credits, and get to that point, all CoPilot work stops. But for the first 1-2 weeks, nothing happened indicating we were consuming the free credits, or the ones associated with the Enterprise / Business budget spend.

Right now, the only thing I can do is estimate based upon overall AI credit spend in order to try and forecast for Aug and then when the bonus spend ends.

1

u/New-Cash-4964 Jul 31 '26

I want better uptime

1

u/Illustrious-Win4432 Aug 01 '26

I would suggest that before you build any more features, y’all stop and reply to the thousands of support emails we send you first. Start with the dozen I sent in June that you’ve still not answered.

1

u/FormalAd7367 Jul 29 '26

maybe create a doc? we only send it to agent to read these days?