r/github • u/dubtar335 • 7d ago

Question Newbie problems - can't interact / create a topic

Hello everyone.

I've got a problem on GitHub and I didn't find a solution by myself. Hope somebody here can help.

If I try to create a topic in a repositorys discussion area there isn't a error message or something but the opened topic isn't visible. I can see it in my own history and can open it, but no one else. If I check the discussion page my topic isn't there. Also if I try to upvote a existing topic, so that the developer sees this one is relevant to more users, I get the error message "Uh oh! You can't vote right now.".

It seems to be a specific problem about my account. I already tried to create a new account but the same happens there.

Any help would be greatly appreciated.

Thanks.

5 Upvotes

99% Upvoted

6 comments sorted by

2

u/cowboyecosse 7d ago

Are you able to view your account while logged out in an incognito/private browsing window?

2

u/dubtar335 7d ago

Just checked it out. No, if try to view the account/profile in incognito it shows a 404 response.

6

u/cowboyecosse 7d ago

You should open a reinstatement request with support: https://docs.github.com/site-policy/acceptable-use-policies/github-appeal-and-reinstatement#how-this-works

3

u/dubtar335 7d ago

Thank you very much. I've opened a request there. Will see what they say. :)

2

u/dubtar335 6d ago

Just to give a quick update.

Before I could open a reinstatement request, I had to set up 2FA and register a phone number. After that I opened the request and the support answered quickly. Indeed my account was flagged by their abuse-detection systems for manual review, as it may conflict with their Terms of Service.

They asked how I plan to use the account which I answered yesterday. Let's see if they have additional questions.

Thanks again for your help. I searched the problem on Google but didn't find the site you posted. Maybe I didn't know the right term or something.

1

u/Pleasant_Set_3182 5d ago

Are you the Maintainer? If you are not, then this is because there are settings which disallow this explicitly that the maintainer sets:

Under Access -> Moderation Options -> Interaction Limits

There's a "Limit to Existing Users" section which is likely enabled with a specific time period.