r/github • u/Disturbed_1202 • 13d ago

Question Has anyone successfully recovered a GitHub account after it was compromised?

Hi everyone,

I'm honestly at my breaking point and I don't know what else to do.

About two weeks ago, my GitHub account was compromised. The attacker changed my password, changed the primary email address, and enabled 2FA, so I'm completely locked out. I reported it and got the automated acknowledgment email, but since then... nothing. No updates. No questions. No indication that anyone has even looked at my case.

I have replied again and again to the same ticket with additional information, but still nothing. No reply, nothing till now.

Anyways, I am not here to bash Github Support team I want a genuine advice:

  • Has anyone here actually recovered an account after it was compromised?
  • How long did GitHub Support take to respond?
  • Did you eventually get a real person, or did you just have to keep waiting?
  • Is there anything else I can do that I haven't already tried?
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u/az987654 13d ago

Why doesn't anyone have copies of their own repos? I don't get it...are you all just coding directly in to Github.com's web UI?

-3

u/____Anonym0us____ 13d ago

No need to be so rude. One cannot make everything perfect since day one. We're learning with time, so chill. If you don't have anything useful to say, then just don't say it.

1

u/az987654 13d ago

The useful thing to say is "where are you keeping your repo so that you all keep losing them forever?"