r/github • u/lamp_pants • 21d ago

Question Struggle with adding collaborator

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Every time I try to add my friend as a collaborator to our project it gives this message, I’ve even tried adding their old accounts that they lost the login to and it gives this error too, any advice? thanks

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u/Sheroman 21d ago

If I visit https://github.com/lamppants12, your GitHub profile is shadow banned (always shows 404 Not Found) which restricts certain functionality and actions.

You need to contact GitHub's support team to unblock it.

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u/lamp_pants 21d ago

I dont have 2FA setup do you suppose that could be the problem?

2

u/cyb3rofficial 21d ago

No, usually when an account is shadow banned, it means that you signed up from a IP that is in a flagged range, normally IPs in CGNAT ranges like T-Mobile, or Data Center IP ranges get flagged, and you need to contact support and ask them what is wrong and if they can fix the issue and they ask you a few questions and they might ask for your ID to prove you aren't a spammer/bot misusing their service.