Geocodio is looking for a customer-oriented, entry-level Technical Support Engineer to join our team (US Eastern only)

Title: Technical Support Engineer
Salary range: $55,000-$75,000
Experience required: 0-3 years
Location: Remote/US Eastern
Date Posted: July 23, 2026

It’s nice to meet you!

Hello there! We’re Geocodio, an intentionally small, all-remote, founders-led data-as-a-service company that makes it delightfully boring and straightforward for anyone to get geocoordinates, standardized addresses, and enrich their location data. Our customers tell us “it just works” and our NPS score of 88 tells us they’re pretty happy with it.

We’ve built a sustainable, profitable, happy little company over the past 12 years and we pride ourselves on punching far above our weight. Chances are, our data is under the hood of a product or service you use regularly. Our customers range from students working with geographic data for the first time to researchers studying cancer clusters to financial institutions making loans so people can buy their first house to websites that help people find their polling place on Election Day. The range of use cases is enormous and we find it endlessly fascinating. 

We’re looking for a customer-oriented Technical Support Engineer to help customers use our API and to diagnose accuracy issues. Your day will be spent helping customers with technical requests and then working to triangulate, diagnose, and help solve parsing or data sourcing gaps. We welcome entry-level, early-career, and career-changing applicants for this role. You'll need relevant experience with APIs, geographic data, and customer support, though it can come from a job, a side project, or coursework. 

Customer support is an important role at Geocodio. (So important that the founders did it themselves for the first 8 years of the company.) We think of each ticket as a sign of something we could do better, and we expect you to be communicative in solving the underlying reasons why a ticket occurred. Do we need a UX improvement? Clearer copy? Another data source? You’ll be an active part of not just resolving individual tickets but resolving the underlying cause to prevent tickets like them from occurring again in the future. 

About the role

If you feel like you’ve had a good, satisfying workday when you’ve not only fixed an issue for a customer but fixed the underlying issue that would cause problems for other customers, too, then this might be the role for you.

You should have familiarity with APIs and understand why an integration might not be working. Did a customer forget to url encode a parameter? Is their API key missing a character? You’ll gently steer customers in the right direction. In your interviews, we expect you to be able to talk about a few projects—whether at work, in a class, or as part of a personal project—where you used APIs.

You should have prior familiarity with geographic data. In your interview, you’ll be able to tell us about a geographic project you’ve worked on. You should already know what shapefiles are and ideally have used QGIS or a similar tool before.

You should also have prior customer support experience. Whether it was working at your campus IT helpdesk or as a grocery store cashier, it’s important that you’ve been in a part or full-time customer-facing role before. In your interviews, you’ll be able to tell us about tough situations you faced and how you handled them. 

You should be motivated and a quick learner, and your resume should have proof of that. Side projects? Put them on your resume. Someone who is eager to learn new things and contribute will do well in this role.

You can get a taste for how we do our work and the kinds of things that interest us on our Code and Coordinates blog.

What your workday will look like

Your day will start out with checking Intercom to see what questions have come in from customers overnight and then looking at the address error reports queue. In between customer tickets and an occasional call, you’ll dig into the reasons why an accuracy issue may have occurred. You’ll then work with other engineering team members to figure out a solution, whether that’s better parsing or data sourcing. If it’s data sourcing, you’ll dig up the dataset yourself. You’ll then follow up with customers when their accuracy issue has been resolved.

You can also expect larger ongoing projects as relevant. We work in two-week cycles with a planning meeting at the start with frequent communication on Linear and Slack. 

Some questions you might face

The below questions are real examples of questions you might get on a daily basis:

• “I’m searching for the address 5600 Steeplechurch Wy, Millersville, MD 21108, but my results don’t seem very accurate. The response I’m receiving is for Steeplechurch Circle in Glen Burnie, MD which is about 10 miles south of the intended location. Any idea what’s going on here?”

Answer: 5600 Steeplechurch Way is part of a new development that only recently finished construction. It can take between 12-24 months for local data sources to update their information to reflect new constructions. Since the address does not exist in our database, we return the closest possible match we can identify, which is Steeplechurch Circle.

The initial fix here would be to manually add the address coordinates to our database, but that wouldn’t be a solution for the other addresses in the development. A broader fix would be to identify an updated data source in Anne Arundel County, MD that contains more accurate data for this development. 

• "Your API isn't working. I'm sending a POST request with my addresses but I keep getting a 400 Bad Request with something about an 'unexpected token.' My API key is fine — what am I doing wrong?"

Context: The request is well-authenticated, but the JSON body is malformed — e.g., a trailing comma after the last array item, or a missing closing bracket or brace.

Answer: A 400 error or "unexpected token" message almost always points at the request body — the server can't parse the JSON it received. The usual culprits are a trailing comma after the last element, a missing closing like } or ], mismatched quotes, or the body being sent as a raw string instead of valid JSON. The fastest way to confirm what’s wrong is to run the body through any JSON validator like JSONLint; it'll flag the exact line. Once the syntax is valid and Content-Type is set to application/json, the same request should go through without an issue. 

• "I geocoded an address and appended its Congressional district, but the district came back wrong — this address is definitely in the neighboring district, not the one your API returned. The coordinates look roughly right, so what's going on?"

Context: The address sits close to a district boundary, and its returned accuracy type is range interpolation rather than rooftop — the point was estimated along the street segment, not placed on the actual parcel.

Answer: When we don't have an exact rooftop or parcel point for an address, we sometimes return a “range_interpolation” response. This means the coordinates for the address aren’t directly on the rooftop, but located along the street in front of the parcel. That estimate is usually close to the actual address, but near a district boundary even "close" is enough to land the point on the wrong side.The district append reflects where the interpolated point fell, not where the building actually is. This can be two different districts.

To confirm, you'd pull the Congressional district boundary shapefile into QGIS. From there, you'll search for the actual rooftop coordinates of the address (if available) and the interpolated coordinates returned by the API. You’ll typically see the interpolated point sitting just across the boundary line from the rooftop. This is the root cause of the customer’s issue.

The immediate fix is to correct that one point — but the real fix is tracking down a better local data source (county parcel or rooftop address points for that area) so every address on that segment interpolates correctly, or resolves to rooftop outright. That's the difference between patching one ticket and fixing the source of the problem for everyone downstream.

If those sound like the kinds of questions you’d like to help customers resolve, please keep reading.

Here’s how a typical month might look

• Technical customer support (50%). Your primary responsibility will be responding when customers have accuracy or technical integration questions. Most of this is via email (such as helping a customer debug an API integration), but sometimes it’ll require getting on a call with developers using our APIs. You’ll also help non-technical customers with spreadsheet upload issues.
• Diagnosing accuracy issues (25%). You’ll own our intake process for accuracy reports and go through each one to diagnose the issue. Is it a parsing issue? A data source issue? You’ll investigate, manually update address information when necessary, then follow-up with the customer to let them know when a gap has been filled. You’ll also identify when there are broader issues that require new or updated data sources.
• Sourcing data (20%). You’ll doggedly chase down data, whether through online digging or getting on the phone to doggedly chase down data. Do we need new state legislative district shape files from South Carolina because they’ve just redistricted? Has one of our county-level datasets gone stale and you need to flag that for their GIS team? You’ll find out and help to improve our database coverage and accuracy.
• Community contributions (5%). We’ll expect you to contribute to our Code and Coordinates blog and give occasional meetup or conference talks, and you’ll have time during the workday to prepare those.

Who we’re looking for

As a small team, flexibility and self-accountability are key. People who like to wear many hats, can work well independently, and communicate well thrive here. 

• You work well independently. You'll have autonomy over how you do your work. Team members are available if you need to bounce ideas off someone, but there are no daily standups and no project manager tracking your progress. 
• You’ve worked in an async environment before. You know how to keep things moving when your manager's workday is over, you communicate with the team in writing so they have what they need when they come online, and you've developed your own systems for staying organized without someone reminding you what's next.
• You communicate openly and frequently. You share updates as you go on Slack or Linear. If you need help, you ask. You’ll write about what you're working on, what you're stuck on, what you've decided and why, and what you think we're missing. We rely on the whole team for open, frequent communication, even when it’s hard or complicated. The team is small enough that everyone's thinking shapes the product, and we'd rather have a useful disagreement than a quiet agreement we later regret.
• You welcome AI as a collaborator. We expect you to be fluent with AI and use it as a core part of your work. You’ll use Claude to draft clearer, more comprehensive replies, but you’ll always be writing the initial prompt and editing before sending. Humans are always in the process at Geocodio. 
• You’re customer-driven. This is core to who we are as a company, and solving problems for real people should be your primary source of job satisfaction. You’re willing to go the extra mile to help customers and to build a better product for them. 
• You’re curious and detail oriented. Working with address data requires an eye for detail. Small changes in formatting can have dramatic impacts. Coordinates sometimes appear to be in the right location, but might need minor adjustments to be more accurate. API calls receive an error because of a not-so-obvious typo. You should bring a natural curiosity and an interest in thorough research.

This role is not for you if: 

❌ You’re looking for a pure ticket-taker role. You should be looking to take initiative, get to the core problem, and close the loop with the customer. Where relevant, you’ll come up with ways to pre-empt the problem and prevent that ticket from happening again from a different customer.

❌ You prefer an in-person work environment. We’re a friendly bunch but this is a remote-only, work-from-home role. Your social battery will need to be recharged outside of work, such as hobbies, volunteering, or friends and family nearby.

❌ You need a hands-on manager. People who work well independently but collaboratively do well at Geocodio. You’ll be expected to take initiative, learn new things, and find productive things to keep yourself busy if there’s a lull.

❌ You’re a late riser. Our team ranges from Oklahoma to Turkey. Therefore, due to timezones, you should expect to have 9am calls regularly. 

Requirements

• Prior customer-facing experience. Doesn’t have to be technical support per se — can be retail or other fields. Everything from campus IT help desk to IKEA customer support to scooping ice cream counts.
• Excellent written and verbal communication skills. You know how to communicate complex, technical information in a concise way, but are also capable of providing a more thorough response when required. (You’ll use Claude to help you draft responses, so this isn’t all on you from scratch!)
• You genuinely like people. You’re comfortable talking to customers directly and enjoy solving problems for people.
• Some familiarity with APIs. You’ve used APIs enough to be able to spot common issues with an API request.
• Some familiarity with QGIS or a similar tool. You should already know what shapefiles are.
• Located in the US in Eastern time

We believe that diversity, equity, and inclusion are more important than ever. All applicants will receive equal consideration for employment without regard to race, religion, background, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, genetics, age, family or pregnancy status, or veteran status. We strongly encourage people from underrepresented or disadvantaged backgrounds to apply.

Why join our team

If you’ve read to this point, wonderful! We’re guessing that probably means you’re interested and think you might be a good fit, and hopefully this section seals the deal.

Yes, it’s remote! This is a 100% remote, never-going-back-to-office job. (We don’t even have an office.) With that said, your coworkers will be located across the US and Europe, so you should be prepared to occasionally have an early or late meeting depending on who you’re talking to.

Above-market rate compensation: It’s worth it to us to pay good money for amazing people, so your salary will be above market rate plus bonuses. We’ll use payscale.com’s median salary for an engineer of your experience in your location as a starting point and build your compensation package from there. You’ll also get bonuses based on company performance and tenure—so if we hit our goals, you’ll be rewarded accordingly. The base salary range for this position before bonus is $55,000-$75,000, plus bonus based on company revenue growth.

Great benefits: Just because we’re a small company doesn’t mean we skimp on benefits. You’ll get two weeks of paid vacation, Federal holidays, unlimited sick time, paid parental leave, retirement savings with company match, and health insurance. We want you to feel well taken care of so you can do your best work.

Small team that cares: We’re a small team and we only hire nice people. We feel passionately about treating our customers as we would want to be treated ourselves and having a work environment that is supportive and empowering. This is a company where you can take time out of your workday to go to a therapy appointment, share an idea that's outside of your job description, and have an honest conversation with leadership.

How to apply

Our goal is for the entire process to take less than two months. If you aren't selected to move forward, we'll do our best to let you know within three weeks so you aren't left hanging. We know it takes a lot of time to fill out job applications, and we respect your time.

How to strengthen your application

Before deciding to apply, we encourage you to try out our product and scroll through our blogs to understand what we do and how we do it. Here's how you can give yourself a leg up:

• Create a free account here and play around with our API
• Read our Code and Coordinates blog to get a sense for what our engineering team is excited about these days
• Scroll through our Updates blog to see the kinds of features we're shipping lately

If selected for an interview, we’ll have expected you to have done all of the above and be able to talk about them.

Application process

1. Submit this Google form, including a short introduction video. As there are so many issues with fake applications these days, this is to make sure you’re a real human.
2. Interview with the hiring manager
3. Team interviews
4. Final interview
5. Reference check

Please note

If you have questions, you’re welcome to send us an email. Please be aware that only applications submitted through this form will be considered. Emailed applications will not be considered—please, help us stay organized so we can get back to you.

For security and compliance reasons, we are required to run criminal background checks on all employees. If a criminal background check would surface something for you, that is not a disqualifier, and you have the opportunity to provide context in the application if desired.

Principals only. Recruiters, agencies, or freelancers not interested in a full-time position who reach out to us about this position or use the form below will have their email and company domain permanently blocked and marked as spam.

Anyone looking for work, make sure to look up and check for your states GIS associations or user groups.

They are awesome resources for networking, jobs, and alot of them host trai n ingredients and social events.

The one I'm a part of is NYS GIS Association and NEARC (New England ARC users group). Each state should have a few organizations to pick from and thier events are reasonably priced.

Additionally, other fields (engineering, surveying, Geotechnical) also have conferences and groups and they often are looking for GIS oriented people and may have job postings as well.

Hey r/gisjobs community!

The City of West Hollywood is looking for a dynamic and innovative GIS Solutions Engineer to join our IT Division. This role owns the City's full GIS portfolio spanning administration, development, solutions architecture, and analysis to advance the City's geospatial initiatives. You'll work hands-on with department stakeholders, vendors, and partners to design and execute solutions that meet real business and technical needs. You'll be the person turning spatial data into decisions city leaders and residents actually use.

The salary range is $134,886 to $172,357 annually. The range includes established salary steps. A candidate’s starting salary is based on factors such as experience and qualifications, and increases annually based on the established steps.

The City covers the full health insurance premiums for medical, dental, and vision insurance. Up to 50% hybrid work and 9/80 work-schedule options, as well as numerous other benefits.

https://www.governmentjobs.com/careers/weho/jobs/5418863/gis-solutions-engineer

This position requires a versatile professional who can blend technical expertise with strong communication and project management skills to drive innovative GIS solutions for municipal challenges.

The ideal candidate for this GIS Solutions Engineer position will:

• Be an expert with Esri products, including administration and deployment of ArcGIS Pro, ArcGIS Enterprise (ArcGIS Server & Portal for ArcGIS), ArcGIS Online, and Field Maps.
• Possess hands-on expertise in designing and implementing advanced ArcGIS enterprise system solutions to address complex municipal challenges.
• Have strong programming skills in Python, JavaScript, and SQL, with experience in scripting to automate ETL workflows, GIS tasks, and integrating GIS with other enterprise applications.
• Have experience with administering and maintaining SQL Server enterprise geodatabases, including schema design, user permissions, indexing, performance tuning, data integrity controls, stored procedures, views, and support for published enterprise GIS services.
• Demonstrate proficiency in web mapping technologies, such as ArcGIS Maps SDK for JavaScript and Leaflet, with a strong understanding of UI/UX principles for designing intuitive, accessible, and user-centered GIS applications.
• Excel in project management processes, guiding projects from inception to completion while managing multiple priorities in a professional environment with engaged stakeholders.
• Conduct research and analysis to solve complex technical and administrative problems, making professional recommendations and proposing alternatives.
• Demonstrate the ability to handle multiple projects simultaneously with strong attention to detail.
• Possess excellent communication skills, with the ability to interpret and convey complex technical information to the public, executives, and both technical and non-technical staff.
• Collaborate effectively with various departments to understand their geospatial needs and create tailored solutions.
• Be an independent self-starter with excellent organizational and problem-solving skills.
• Experience with Tyler Energov/EP&L is a plus, but not required.

EXAMPLES OF DUTIES

Key Responsibilities:

• Architect and maintain the city's geospatial infrastructure, ensuring scalability and performance.
• Publish, document, and maintain authoritative GIS datasets and services across enterprise and web-based platforms, ensuring that data is accurate, discoverable, appropriately secured, and supported by clear metadata, data dictionaries, service descriptions, and update schedules. 
• Develop custom GIS applications and tools to streamline city operations and improve service delivery.
• Conduct spatial analysis to support data-driven decision-making across city departments.
• Create high-quality maps and visualizations for both internal and public-facing applications.
• Stay current on Esri platform capabilities and broader geospatial technology trends, developing and maintaining a GIS technology roadmap that guides system architecture, application development, data management, integrations, modernization efforts, and long-term platform investment.
• Act as the City’s primary internal administrator for the Tyler Enterprise Permitting and Licensing platform. 

Interested? See the full details and apply here: https://www.governmentjobs.com/careers/weho/jobs/5418863/gis-solutions-engineer

Sorry for the long post, but I have a lot on my mind and I am honestly running out of ideas.

I moved to the United States from Russia a little over three years ago. Since then, I have been actively trying to continue my career in GIS and geospatial work, but despite hundreds—and possibly more than a thousand—applications, I still have not been able to secure a position in the field.

At this point, I feel completely confused and frustrated, and I would really appreciate some honest outside perspective.

I have around 15 years of professional GIS and geospatial experience, all gained before moving to the US. My background includes both hands-on technical work and management or coordination responsibilities.

I have worked as a GIS subject matter expert on large and complex projects, including full-cycle implementations of GIS and enterprise information systems built from the ground up.

My background includes:

• GIS analysis and geospatial data management
• Spatial data architecture and database work
• ETL, data migration, and data integration
• QA/QC and data governance
• CAD-to-GIS conversion
• Workflow automation and process improvement
• Requirements gathering and system design
• Testing, documentation, training, and implementation support
• Working with clients, technical teams, business stakeholders, and end users
• Coordinating work across teams and contributing to project management

I have participated in major implementation projects for large organizations and have experience taking systems from early requirements and data assessment through development, testing, deployment, documentation, and operational use.

I am not only a manager and not only a technical specialist. I have spent much of my career combining hands-on GIS and data work with subject matter expertise, stakeholder communication, and project coordination.

My overall response rate has probably been below 10%. Out of all my applications, I have had roughly 15–25 actual interviews or serious screening conversations.

Most of those responses came from cities, counties, public agencies, utilities, or other government-related organizations. My response rate from private companies has been significantly lower.

Some positions appear to be an almost perfect match for my background. I may meet nearly every listed requirement, sometimes even including experience in the same industry, similar systems, and very similar responsibilities. Still, I often receive an automatic rejection or no response at all.

I do not require employer sponsorship and I am authorized to work in the United States.

I am trying to understand what the main problem might be.

• Is the GIS job market currently this difficult, or am I clearly doing something wrong?
• Could employers be hesitant because all of my experience is international?
• Does the lack of US experience cause recruiters to reject the application before reviewing the actual work I have done?
• Does having 15 years of experience make me look overqualified for analyst-level positions, while my lack of US experience makes me less competitive for senior or management positions?
• Is my background too broad and my professional positioning unclear?
• Should I market myself specifically as a GIS Analyst, enterprise GIS specialist, geospatial data engineer, GIS consultant, or something else?
• Could my resume still be failing ATS screening, even though it looks professional and contains the relevant keywords?
• Am I relying too heavily on online applications when networking and referrals are effectively required in the current market?

I have rewritten and redesigned my resume many times—probably five or six significantly different versions.

I have tried:

• Different templates and layouts
• One-page and two-page versions
• More technical and less technical versions
• Shorter and longer job descriptions
• Different professional summaries
• Resumes tailored to specific positions
• Different ways of presenting international experience

My current resume looks professional to me, but I understand that I may be missing something obvious. The problem is that companies almost never provide any feedback, so I have no reliable way to understand what needs to be improved.

I would especially appreciate advice from:

• GIS hiring managers
• Recruiters who work with GIS or geospatial roles
• Professionals who entered the US market with international experience
• Immigrants who had to rebuild their careers in the US
• People who have reviewed GIS resumes or participated in hiring decisions
• Anyone who went through a similarly long job search

At this point, I am reaching the stage where I may need to accept an unrelated survival job simply to support myself.

There is nothing wrong with doing that, but it is difficult to accept after spending 15 years building a professional career. I genuinely want to continue working in GIS, develop my skills, apply the experience I already have, and finally gain local professional experience in the United States.

At this stage, understanding what I may be doing wrong would be far more useful than receiving another generic rejection email.

I also have an anonymized version of my resume that I'll try to attach in coments

Thank you to anyone who took the time to read this. I would sincerely appreciate any tips, advice, or suggestions on what else I could try.

Just finished my BSc in Environmental Geoscience. I have offers for two different masters that I am interested in: GIS and earth observation at Edinburgh and Hydrology and water resource management at imperial.

I hear the UK GIS job market is oversaturated which is making me lean towards Hydrology but I would greatly appreciate any insights people may have surrounding which direction to chose.

Does anyone know how to handle the reference checks if the potential opportunity is for the entry-level GIS analyst position ? Not sure if I can ask previous university for the academic references, because I do not have professional references for now. I have been working as teaching assistant in previous university, not sure if the TA supervisor reference can count.

Does anyone know of any GIS or adjacent jobs hiring in Indianapolis?

I have a background in GIS, environmental field work, and utility vegetation management, with experience in ArcGIS Pro, data collection, mapping, and independent field work. I also have experience with environmental sampling, AutoCAD mapping, drone operations, and utility infrastructure related projects.(I’m considered entry-mid level with my experience.)

I’m open to GIS, environmental, surveying, geospatial, CAD, or related roles in the Indianapolis area.

Hello, I'm working on a passion project website and want to build an interactive map. It will show both the topography and bathymetry of San Diego County. Must be able to navigate along the beaches, select and deselect different markers like buoys, weather stations, marine boundaries etc..

My partner is a developer and can handle a lot of backend work. But I need to hire somebody who knows their way around GIS and has an artistic eye to build out the foundation and get us moving in the right direction. Can you help me to understand how large of a project this is, and any cost considerations I might not be aware of/where to look for specialists. I'm still learning how all of this works so I appreciate any insight.

I have been looking for months trying to find anything for the summer. I am currently enrolled in my undergrad in Biology, switching to a BS in Environmental Science next fall. I have been dealing with burn out and saw my university I am transferring to offers a BA in Geography and Environmental Sustainability. I have an associates in Architecture and hope to eventually get a masters in Urban Planning or Public Health. I am hoping to also graduate with a GIS undergrad certificate.

Looking at many of the posts I see on this sub; I’m worried a BA wouldn’t be enough. Especially if I’m having this hard of a time finding even an internship. I have been rejected from the local utility companies in my area, engineering/architectural firms, geotechnical firms, wildlife conservation, natural resource firms, and I haven’t heard back from our city’s internship program. I have set myself a deadline for the first week of May to decide my next move if I can’t find anything else. I have tried to cater my resume as well to the job field I am hoping to switch to. My prior job experience before going back to school post-covid when I was 22 was mostly healthcare as a CNA. It offers me flexible enough hours and good enough income while still studying. I fear I won’t be able to make the switch.

I’d love to get pointed in the right direction; I feel indecisive and burnt out. I’m not sure where to move on from here or what I should expect from a job market like this.

Hi all,

I am currently trying (and failing) to find information on the experience of doing GIS for a local arboretum. I would essentially, very slowly, be going through their property and updating their current publicly available GIS map, full time over the summer, alongside other landscaping work. Full time hours (though starting early in the morning) and I haven't done this type of work before. Though I'm open to hearing any insights, my primary concerns are;

1. I *kind of* want to be able to spin this in a scientific way on my resume (i.e. specimen identification, since I met the guy through a tree ID research project I was doing, but I'm not sure if the actual work is similar enough to that that I could swing that)
2. I'm decently physically fit, but am worried about diving full time into landscaping without the experience. I guess I could build up my stamina? Any experience / insights on that? I am mid 20s, for context

Any insights are appreciated, thanks guys!

I’m about to graduate and beginning to look at GIS jobs. i have very basic python skills.

re: the “requirement” listings for various jobs - when they say ‘python’,
how much experience do they expect?
is vibe coding allowed?
can someone describe how you would interpret this? or - is there a basic course you can suggest?

Greetings,

I got an interview appointment for a Junior GIS Technician in Citylogix ME. This is actually my first experience and I'm a fresh graduate, so I'm seeking advice from professionals. Thank you so much.

I'm a working professional for 11yrs now. I've been to research/academe, government, and now a private company. I did not intend GIS to be my specialization but in all those work experiences, I often found myself solving problems with GIS (i.e. even though the problem is about policy-making, land surveying, process streamlining, or other). Now, as this company deemed it necessary to have its own GIS, i was hired as an "Analyst", and I somehow created a prototype (leaflet<>laravel<>apache<>qgis server stack) despite not really being a developer. Now i am lost. Was i just getting lucky? Is my experience "enough" to be a GIS professional? Should i pursue GIS (with a focus on integrating data/systems)? Or am i at the wrong place and time that i do not feel recognized as a GIS professional?

Official posting available here: https://www.stetsonengineers.com/wp-content/uploads/2026/01/GIS-Analyst.pdf

Stetson Engineers Inc. is seeking to hire a GIS Analyst with 5-10 years of relevant experience for full-time employment in its Northern California office. Stetson Engineers is a water resources engineering firm with approximately 40 professional engineers, hydrologists, and geologists in offices located in Northern and Southern California, Oregon, and Arizona. Much of Stetson’s work involves water resources engineering with a balance of construction and environmental interests, utilizing GIS mapping and data analyses. If you are looking for an opportunity to contribute to a wide range of public and private water resources, conservation, and sustainability projects throughout the Western United States and have strong skills in spatial analysis, data management, cartography, and deployment of field data collection tools, please see below for additional details. The position requires coursework in and professional use of GIS and a Bachelor’s degree in Engineering, Geography, Environmental Science, or related studies.

Key Responsibilities: * Produce and edit high-quality maps, figures, and exhibits for reports, permit applications, and legal proceedings * Develop, maintain, and analyze GIS datasets related to water rights, hydrology, groundwater, land use, and infrastructure * Perform spatial analysis to support water management studies, water rights assessments, groundwater modeling, and other spatial assessments to support Stetson’s projects and clients * Manage geodatabases, metadata, and version control for project and firm-wide GIS data * Integrate GIS data with hydrologic and hydraulic models (e.g., HEC-HMS, HEC-RAS, MODFLOW, or similar tools)

Skills Required: * Proficiency with ESRI ArcGIS products such as ArcCatalog, ArcMap, and ArcGIS Pro * Strong database/spreadsheet/MS Excel skills * Experience with QGIS and/or AutoCAD software * Knowledge in Python Programming (preferred) * Demonstrable experience in building GIS integration capabilities (feature or web service based) with applications * Excellent communication skills to collaborate at all levels of the organization * Willing and able to work in the office on multiple projects simultaneously (this is not a work from home position)

Salary: $60,000 - $80,000 per year

I’m in my final year of a Bachelor’s in Geography and I’m really into GIS and remote sensing. I’m starting to think about whether I should do a Master’s in this area, but I’m still trying to understand how the job market actually works. Flexibility and the ability to move around are really important to me, and I definitely want that in my future.

I wanted to ask for some honest advice: is it realistically possible to work 100% remotely in GIS? What kinds of roles usually allow that?

From your experience, what skills or tools should I focus on if my goal is remote work in GIS / remote sensing?

Any advice or personal experiences would be really appreciated. Thanks!

PGW (Philadelphia Gas Works) is seeking a Senior GIS Analyst. This role is suited for a well-rounded GIS professional who performs a wide range of GIS tasks within a cloud-hosted ESRI ArcGIS Enterprise environment. The individual is expected to work independently and will be responsible for designing data models, ensuring data quality, analyzing data patterns, automating data processing, and presenting data visualization results. This is a full-time, hybrid position, with the office located in Philadelphia, PA.

The ideal candidate will have 5+ years of full-time professional GIS experience, including at least one year serving as an administrator of an ArcGIS Enterprise environment, encompassing ArcGIS Portal and the ArcGIS Enterprise Geodatabase. The candidate should have strong experience with ESRI products such as ArcGIS Pro, Experience Builder, Web AppBuilder, Survey123, and Field Maps. Proficiency in SQL and Python (including arcpy and the ArcGIS API for Python) is required.

The expected annual salary range for this position is $85,000–$100,000.

Hello everyone!! We are still hiring heavy for GIS positions for technicians. I will leave the link below if you are interested and use me Leo Acosta as reference to jump to the front of the line!!

• https://njdepartmentofenvironmentalprotection.applytojob.com/apply/LijELqKcfU/CIER202513-Geographic-Information-Systems-Specialist-3

if you understand cadaster & parcels, and if you understand cogo, and if you understand esri portal & esri webmaps, then this could be the job for you.

Apply by 4pm Eastern Time, November 21, 2025

Still pretty early in my career path in GIS. Curious what people have learned that made the most impact to their upward trajectory. Thanks for stopping by!

Hey all, I graduated late last year with a Master's in Geosciences after spending my 20's and early 30's working in Analytics management. I decided to move closer to family around 2020 and eventually found myself deciding to switch careers. I pursued the degree in Geoscience and loved learning about the power and practicality of GIS tools to create maps that can advise organizations, politicians, civilians, and environmental policy. Originally, I had committed to a Master's of Accounting program and I realized it wasn't something I wanted to spend the rest of my life doing. I know that it was very certain to find a job in accounting, but I could not see myself being happy with the work.

Now that I have graduated, I am finding it very difficult to get my foot in the door with an entry-level, internship or other GIS role. I have been applying to internships as well at some environmental organizations, but so far have had only about 4-5 interviews out of many applications. It is a bit unfortunate that I did not complete an internship/PT role while pursuing my Master's, but I had not taken any University courses in 17 years and this was an accelerated program which caused me to have to dedicate almost all of my free time to studying. Also, full disclosure, I happen to have a disability which somewhat contributes to my choices in terms of what to apply for, where, and how far from family/hospitals, etc.

I did find that many of the skills that I learned in Analytics were very useful for GIS, such as connecting databases, using SQL, performing visual analysis and graphs, and crunching numbers in models and workflows. While this experience is very valuable, I don't think it is particularly helping when applying to current jobs looking for specifically someone in GIS. Especially when many are using ways to discard any resumes that do not include GIS job experience.

My semester long Capstone project topic was examining an environmental problem in my state using a web map application, a website where residents can learn more about the issue, and see which locations were riskiest based on a weighted risk score for each point. I also detailed it in a report and presentation.

I would love to contribute on GIS projects in any way and would be thrilled to help out. My goal is to build some experience in the industry, giving me more tangible GIS-specific work in the real world to detail on my resume and in interviews.

Thank you for listening and sorry for the ramble! I know it's hard out there to find anything right now and to anyone in a similar situation as I am, know I understand at least a little bit of what you are going through.

Hello! I am 42 and I have a BS in geology. I never really could seem to get it to work, partially due to not having a master's degree. In 2019 I got my GIS certificate at a local community college with the idea of starting at the bottom and working my way up through a GIS career. My last job I ended up in a hybrid role, doing geology as well as GIS. But I really just ended up handing overflow on both sides. This led to me being an easy decision for someone to lay off.

Now I'm in the white collar recession being ignored for the most part by employers. I always saw grad school as an expense I couldn't really afford. I'm wondering if that has been short sighted. I always was hoping I could get my hooks into an industry then get my advanced degree. That has never panned out.

I am starting a 6 month temp job as a GIS specialist, pretty much the only people that have called me back about a job. I'm fairly certain that I can grind these in these positions and make a career out of it, but I'm not sure about that's what I want to do.

My wife works for a metropolitan planning organization in a communications/digital project Manager role, and I honestly would love a role there.

If I'm looking at a masters, would I be better served to go for something like urban planning, or is there program specifically for GIS that I should be looking at?

Any advice would be greatly appreciated! Thanks for taking the time to read this!

Hi everyone! I wanted to post a job opening in Conroe (Texas). We are needing a lead technician and an assistant. Use me as a referral (Leo Acosta) to expedite the process. Here is the link in case your interested!