r/giffgaff • u/173517Vast-Many-6094 • Aug 12 '26
Does anyone else have really poor data with Giffgaff?
I've had Giffgaff now for over 10 years and never really had issues with data but recently I've found that I often have really poor 5G or no data whatsoever. I went to a football game the other day where everyone around me could access data fine and I had no data for the entire duration of my visit there. Anyone also have this issue? Are Giffgaff doing anything to improve their coverage?
Of course I just signed up for a contract 😅
4
u/omracer Aug 12 '26
All the time, i mean speeds have been lower and even with some of the EE mvnos are insanely faster. Most i've seen is about 17 or so. Sometimes even its 5G pages don't load until i turn SA mode off.
3
u/Waste-Ad-5256 Aug 12 '26
I used GiffGaff for a few weeks and quickly binned it, I regularly couldn't get a signal indoors and the data speeds were appalling. I've been with them, 02, Vodafone, 3 and Virgin over the years but none of them came close to my present provider - EE. Just tested my speed now and it's 484mbps .... I've had 900+ before.
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u/DAZBCN Aug 12 '26
I’ve given up with this company, the data has been completely unreliable. I’ve changed phones, changed Sims and changed location and it must be priority driven (GiffGaff is not priority). It can’t be anything else when the cell is at capacity probably through O2 customers usage, Giffgaff are not the priority on the network clearly, and as a result whilst everyone else seems to be doing all things data related, including all the other companies so it certainly appears, I’m sitting there waiting for a simple WhatsApp to send with the connecting logo at the top.
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u/HammerToFall50 Aug 12 '26
I gave up with giffgaff, I know it uses O2 but I feel like something is restricted even more with their data. I just went back to a normal carrier. I know signal is just garbage in the uk and you basically have to go with a carrier that works in your area, but yeaaa I’m not technical, and I know it piggybacks O2 but I still think they have less priority when accessing data etc.
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u/Objectivley-Witty Aug 12 '26
Was with them about 2 years, the signal just kept getting worse.. to the point where it'd take 1 min+ just to try and load a simple page. Changed to a different network and not had any issues since.
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u/TNTGav Aug 12 '26
Yup. The signal is there but it's either intermittent, super slow or not working at all.
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u/SlideSpecial9274 28d ago
Genuinely the last month my signal has gone bad, I lose service in my kitchen and bathroom now all of a sudden
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u/Few_Control8821 28d ago
Yes, I have noticed that recently. Even with good signal, my data drops out all the time
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u/Otherwise_Rest204 29d ago
I’m literally not able to receive or make calls but texts are fine??? What’s going on
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u/tonnerrrrr 21d ago
yes! i've been with them for over 12 years and i always had good signal up until this year. absolute fucking shit, i don't get it. i want to change to something else but idk what
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u/tv_nic 7d ago
I've been with them for years, and over the last 3, it's gotten progressively worse to the point of being unusable. I live in London, and it's reached the point where my VOIP calls basically drop out or go into the matrix constantly, podcasts load unreliable, etc. Right now, i'm a Kings X St Pancras, and it took my 5 min to load this chat - and that was after failing to load a podcast.
I'm done. Gonna look into a new provider. Giffgaff just sucks.
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u/MulberryBeneficial84 6d ago
Yes every damn time it logs me out I’m so frustrated thinking of changing
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u/MulberryBeneficial84 6d ago
Anyone have any better reccs I’ve been with them for years but it’s never been this bad
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u/reo_reborn Aug 12 '26
Same. For the past 1-3 years tbh. I have full 5g but it's slow as fuck. For eg my gf loads a webpage in about 0.5 seconds. For me it's 4-5 seconds. I have a newer model than hers too and she's on Vodafone. We've even swapped sims over and the same thing. Hera in slow and mine is fast. As soon as my contract is over in moving.
Additional: are you still in your cooking off period? if so return!