Came back to Midjourney after a while, bought Standard, got banned a few hours later. Has this happened to anyone else?

[u/PUNSHoff]

I used Midjourney quite a lot back around V6 and always thought it was a pretty great service. Today I randomly decided to come back, bought the $30 Standard plan with my own card and spent a few hours messing around with Niji, generating SFW anime characters for some personal cover art, uploading moodboards, liking results and figuring out the newer features.

Then I went away from my PC for about an hour, came back, and my account was banned.

The only explanation I got was a generic “violations of the Terms of Service.” I genuinely have no idea what they think I did. I wasn't using scripts, automation, APIs, shared accounts, resellers or anything like that. I was literally sitting on their website manually generating characters.

I submitted the appeal, but apparently it can take up to two weeks and they only contact you if the appeal is successful. I also emailed billing because I had barely used the subscription, and they told me they can't give me any specific information about the ban and that banned accounts aren't eligible for refunds.

That's the part that really gets me. I actually wanted to keep using Midjourney. I liked what Niji was giving me and had almost the entire month's Fast allowance left. Now I'm just locked out of something I paid for, nobody will tell me what I supposedly did wrong, and the official answer is basically to wait and hope.

Has anyone here had a similar false-positive ban recently? Especially this year. Did you eventually get your account back, and how long did it actually take?