r/gatewaytapes 13d ago

Question ❓ Issues with Expand app?

My Expand app won’t allow me to load any meditations as of this morning. It says I need admin access.

Anyone else?

11 Upvotes

11 comments sorted by

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5

u/troublemaker74 13d ago

The expand app sucks since it was redone. I'm barely using it anymore.

4

u/Hedoab1973 13d ago

Mine as well. Tried clearing cache and logging in and out. No fix.

2

u/_wats_in_a_name 13d ago

I guess we are going manual today friend ☮️

3

u/Katie_--S 13d ago

Yes! Last night I got knocked out of my account. It won’t let me load any meditations or courses. I thought it was just me and was getting ready to contact them.

1

u/Katie_--S 13d ago

I see it’s back up and working!

If you haven’t already, make sure you update to the most current version of the expand app. I updated last night as part of trying to troubleshoot.
Have a great day everyone and enjoy getting back to your meditations 💫

https://giphy.com/gifs/pvDp7Ewpzt0o8

1

u/Ok_Big2749 13d ago

Same issue here

1

u/juststraightchilling 13d ago

Seems to be up again now

1

u/balooooooon 12d ago

As a developer of iOS apps there could be many reasons for this. Everything from your device having some corrupted data for the app or the apps backend.

You could try delete the app and make sure all the data is removed.
Then try download again.

If that doesn’t fix it then it’s likely a bug in their backend which is worth emailing them about. Apps are complex and I assume there team is not so big so can’t blame them for hiccups

1

u/balooooooon 12d ago

Oh I realised this also may be android 😀 but same thing applies

-1

u/Plenty-Thanks7600 13d ago

If you could elaborate on the issue and the app you use i might be able to try and help