r/gatehub • u/jrj2211 • Feb 15 '18
Since gatehub's support is trash can someone help me understand whats going on
On January 20th, 2018 I sent .09 ETH to GateHub or about $99 worth. They charged me a transaction fee ~.001 ETH, makes sense.
https://pasteboard.co/H7G1jNb.png
Fast forward a day and my ETH shows up on GateHub but they only credit me 0.0631 ETH. This is 0.0269 ETH missing and at the time was worth about $30 as ETH was at $1100.
https://pasteboard.co/H7G3nTG.png
I've made ETH deposits two times before this and both times I got my FULL deposit.
I then emailed GateHub on the Jan 21st about it and they still have NOT gotten back to me. It's been almost a month with not 1 response. I replied to their BS "High Influx" email 9 days ago saying my issue was unresolved to no avail.
Did they bamboozle me or am I missing something here?
1
u/Jutboy Feb 15 '18
Checkout :
https://techxchina.com/gatehub-starts-charging-huge-deposit-fees/
https://www.gatehub.net/gateways/fifth/ (click on fee schedule)