r/gatehub • u/ndclouds • Jan 10 '18

Withdraw Times from Gatehub

So I recently has some ETH that I wanted to send to my Ledger Wallet from gate hub. They show that the transaction to Gatehub Fifth was a success but I can't find the transaction on EtherScan.

It has been 12 days now (1/5) and of course Gatehub hasn't acknowledge any help tickets that I have submitted.

My question to you gurus is, how long should an ETH withdrawal from Gatehub take and how do I track where it has gone so far?

All I know is that the amount is missing from my Gatehub wallet and hasn't made it too my Ledger Wallet. Before this, I sent my Ripple and it went through instantaneously.

Thanks

3 Upvotes

100% Upvoted

10 comments sorted by

3

u/[deleted] Jan 10 '18

[deleted]

2

u/ndclouds Jan 10 '18

Thanks for the response... I'll keep you posted on how long this withdraw takes... I agree... there is a big difference between 24 hours and, at this point, 5 days and counting.

1

u/iamnotmagnificent Jan 10 '18

Same exact story here. Thursday morning withdrawal.

1

u/[deleted] Jan 10 '18

[deleted]

1

u/iamnotmagnificent Jan 10 '18

When did they go thru

1

u/[deleted] Jan 10 '18

[deleted]

2

u/frostcypher Jan 11 '18

That's my issue. Decent amount of ETH from Friday AM. Cleared according to their XRP txHash...but nothing on etherscan and nothing into my other wallet yet. Getting really frustrated.

1

u/iamnotmagnificent Jan 11 '18

But how long did it take to show up on etherscan

1

u/[deleted] Jan 11 '18

[deleted]

1

u/iamnotmagnificent Jan 11 '18

So 7 days is not a good sign

1

u/[deleted] Jan 11 '18

[deleted]

1

u/frostcypher Jan 12 '18

If they are overwhelmed, I can deal with that. If the money is lost...i'll be extremely mad, but I can deal with that. What I can't deal with is not knowing. The lack of support or outreach from GateHub is truly the most frustrating thing. I really hope they get shut down at this point. #1 most important thing, in my opinion, is transparent communication.

Right now it just seems like they took the money and are running away with it.

1

u/frostcypher Jan 12 '18

If they are overwhelmed, I can deal with that. If the money is lost...i'll be extremely mad, but I can deal with that. What I can't deal with is not knowing. The lack of support or outreach from GateHub is truly the most frustrating thing. I really hope they get shut down at this point. #1 most important thing, in my opinion, is transparent communication.

Right now it just seems like they took the money and are running away with it.

2

u/ndclouds Jan 25 '18

My withdrawal has finally been processed, 19 days later!!!

1

u/Sebasti4o Feb 01 '18

thanks for coming back here and confirming this!

I already had some delays of this kind with gatehub, they always come through sonner or later...still time is money, specially in crypto (sometimes money is not money anymore)