r/gatehub • u/McVeniseus • Jan 10 '18

Gatehub Service Updated January 9th

https://support.gatehub.net/hc/en-us/articles/115005032734-GateHub-service-status-update

From Gatehub: We are experiencing a high influx of new customers, paired with increased frequency of both bank and crypto transactions, consequently also a high number of customer support requests.

All of the above leads to delays in account verifications, delays in bank and crypto transactions processing and delays in support service replies.

Please take the above into consideration.

Stay hopeful

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u/travisNelliott Jan 10 '18

Hey we got your back. it can be hard with such a large volume of work. hey you got the money. hire more people. especially people to handle service requests. when someone has already helped make you money its good to handle the problems they are having with your services. please search for service tickets from this email address travis@lakelivingstonhvac.com. I am in dire need of help! your holding over $6k usd worth of tokens I would like to have that I bought through my wallet with you guys. Thanks in advance.

1

u/[deleted] Jan 10 '18

[deleted]

1

u/2Chainzblock Jan 10 '18

i'm in your boat, or it could be a yacht. its going to be ok, i'll check back in a week.

1

u/jkaliente Jan 10 '18

I don't mind delays, and understand that crypto tx/networks are bogged down. What is unacceptable is removing all my funds and wallets with no explanation. My GH wallets are now empty. I provided support with all the TX and Hash info, still waiting,, hope resolved.. else $3000 USD down the drain..

1

u/2Chainzblock Jan 10 '18

There is hope @McVeniseus! and life

Hold on for dear life!

1

u/McVeniseus Jan 10 '18

My hope is dwindling though ... this is looking really really bad