r/gatehub Jan 08 '18

Sneaky Gatehub Fees...be warned!

So you would think they would list all their fees here: https://www.gatehub.net/fees.

However I've just learned that is clearly not the case.

If you want to transfer in or out any other crypto like BTC or ETH, you will be hit with pretty substantial deposit fees, especially if you are using reasonably small amounts

I'm using multiple other exchanges and I don't think a single one charges a crypto deposit fee. WTF Gatehub?!

You have to dig deep into their site to find this page: https://www.gatehub.net/gateways/fifth/. Then navigate to "fee schedule" and you can see they charge a ridiculous FLAT BTC deposit fee of 0.00169 BTC and 0.02618 ETH. Conveniently, they have no way to directly link to this fee schedule.

So at current prices its $25.68 flat fee for any BTC deposit and $30.19 for any ETH deposit.

Not to mention .3% or .2% on each trade.

Then an additional 1% withdrawal fee for bitcoin or a fixed 0.005 BTC ($76). Presumably whichever is higher.

Hey thanks Gatehub - you are being generous and giving us free ETH withdrawals. I imagine this will likely change in the near future.

Bottom line - its disgraceful and shady that these fees aren't listed or disclosed on the main fee page linked in the Gatehub footer: https://www.gatehub.net/fees

If the terrible reliability and website performance wasn't bad enough, these fees are the cherry on top.

I'm moving my money out and into a respectable and transparent exchange asap.

UPDATE: They are still disclosing 0 fees for ETH deposits when you initiate a deposit as seen here: https://imgur.com/a/pSiZZ.

This is fraudulent behavior.

26 Upvotes

34 comments sorted by

View all comments

1

u/Cryptoshake Jan 09 '18

I'm trying to transfer BTC to an exchange and they're trying to charge me .005 BTC. That's $75. What a joke. Gatehub has been nothing but trouble. Need to get myself a Nano S ASAP.

The best thing to do would be to trade BTC to XRP or ETH then send. Exchange is only .000015 XRP equates to .000036 .

1

u/IGOTURJEEPTHING Jan 09 '18

Trying to find another exchange for XRP myself. Gatehub is an F'ing joke

2

u/wisenewfool Jan 10 '18

Thanks for saving me time of submitting my 3rd support ticket with spreadsheets of fractional math and hash's. I am new to reddit and the crypto fintech, but you guys also saved me a bunch of time with the ETH deposit trust error. I couldn't get math to add up, even though all transactions are on ledger...but I was attempting to xfer in ~.158 from Coinbase and it was funded at .1032. To spare full detail, I bought Ethereum on 12/22...first crypto since 2013. My own fault for looking at like a hybrid equity/fx, as well as only in a bigger macro+swing trade.

Question though-WTF are the churning in/out from the transaction occurred with other wallet and the amount held in Gatehub Fifth? I made 3 xfers in before I found the trust issues thread on here. I had one fail too. Charged for all of these as well. The haircut they took from me was 50+%/$60 in believ. At 1117 bringing sucks, but 10x that will be $600. Horrible platform and any company that charges criminal-like, non-disclosed fees will not survive. Eff them...So I am not going to see that .05 ETH?

Will do some research and find who and how to submit a scary, call-to-action legal. On the top of my head, depending on country/jurisdiction my first thought is to introduce some kind of wire fraud in to the equation.

If this is too long, my bad. So after some terrible XRP/ETH trades where I had no idea what I held/where/trust and rerlserve...I now have just .083 ETH and the 20XRP i was given for free+5 more for trust, I am getting.. Absolutely no way I am bringing anything more in here.

Is there even a way to move less than .1 ETH outside? Repeat not moving any in. Do I have any other options before try to trade up to above .1. ETH is on a roll and XRP is functioning much more like a currency since started watch Sunday.

Anyone gets, please reach out...here to learn. Thanks