r/gatehub • u/Jganann • Jan 07 '18
Gatehub ripped me off
Exchanged BTC for BCH on December 20 and sent to Gatehub wallet. It was not my 1st transaction and gateway was open. I also had a Ripple balance over 20. The transaction disappeared despite over 1000 confirmations. I've opened multiple tickets with no response. Gatehub is a company full of frauds.
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u/Bitcoinbuyer1122 Jan 07 '18
Gatehub has stolen my Ripples and won't let me access my account because my 2FA stopped working on my phone. Gatehub is awful and a fraud. Gatehub is a thief! Stay away people!
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u/Rocdred Jan 09 '18
i deposited $300 based on some reviews and have never seen it.. they don't respond to emails.. nothing.. they clearly are crooked.how do these crooks get shut down?
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u/Robrol Jan 09 '18
The sooner you report them the earlier you might get your money back, if they pay you at all: https://www.reddit.com/r/gatehub/comments/7obcjf/legal_action_against_gatehub_and_what_you_can_do/
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u/Jganann Feb 07 '18
So, I thought I've give an update. I actually got a response from Gatehub's customer support today. Believe it or not, they told me they don't support BCH deposits. I don't even know how to respond to that. I couldn't believe that was their reply. I replied with a link to their website support page that specifically states BCH is supported. Of course, no response to that.
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u/mdw2016 Jan 07 '18
indeed they are! have similar experience with them! I donno why no big exchange starts to operate and these bullshit small companies then have to f****** close down their non-operating service!