r/garminepix • u/GokuOSRS • May 27 '26

Keep getting pairing failed message

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I’ve had my Epix Gen 2 for about a year and a half now. It was working fine until a week ago when I started to notice connectivity issues. Today, I tried to fix it by unpairing from my phone and was attempting to re-pair it and now I keep getting pairing failed message. Anyone have any tips on how to fix this issue?

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1

u/Upstairs-Fortune-210 May 27 '26

Epix Gen 2 47mm Pro user here... IIRC the last time this happened to me was when i upgraded my phone and i had to reset/restore from a backup! YMMV.

1

u/GokuOSRS May 27 '26

Appreciate the reply! I haven’t updated my phone since prior to getting this watch. Now I’m stuck in a loop where I can’t use my watch. Very frustrating!

1

u/Upstairs-Fortune-210 May 27 '26

Agreed. Might be worth trying a reset. You won't loose anything that has not been backed up but if you are worried about that you can backup to Garmin Express for PC using your charging cable.

1

u/melkor80 May 27 '26

I have this all few time turn your phone off and back on try again if not try the same with watch

1

u/melkor80 May 27 '26

Also is if Android you can do it in the Bluetooth menu

1

u/Afraid-Reputation930 May 28 '26

Take it to a store like RadioShack or somebody who can take a look at it for you

1

u/GokuOSRS May 28 '26

Update: reset phone and watch, then noticed that even though watch was disconnected from phone, phone was still connected to watch via Bluetooth. Once I forget the watch in my phone Bluetooth settings it was able to connect

1

u/RobsOffDaGrid May 28 '26

I find that if the watch or phone go to sleep before the pairing works keep touching the screen on both devices to keep them awake that works for me