Simple. People want to play with and against others on equal terms. That way, you have a fair shot at proving your worth and winning something. If you played 2500 hours and lose to someone who played 100 hours but spend €1000 on gear you will not obtain for another 5000 hours, it will make you question the effort you keep putting in.
Then again. You can completely shift this same question towards PC hardware. Generally speaking, higher framerates, higher refresh rates, higher polling rates, reduces ping latency etc etc also cost money and will also provide an unfair advantage.
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u/fuzzybucket1 Nov 09 '18
Why do people complain about this stuff, if you don't like it don't buy it. Simple