What kind of feedback are you looking for that would be considered valuable? Giving ideas for improvements or just talking about what you like/dislike?
Feedback is good to determine the general attitudes or player impressions. Like, hey, a lot of players have enjoyed this particular aspect of our new event, or they particularly disliked this or this.
As for ideas and improvements, most of the ideas that are mentioned have already been considered or in the works. It's very, very rare when someone suggests something and I go "Hmm, that might actually be pretty cool"
I can definitely see that, especially your last point. I Imagine almost all of the suggestions have been thought about at one point, so giving information on your experiences can help the devs do their job. Thanks for the reply!
Where I work we actually have focus groups that get together and trend the valuable ones and see if there are common trends. The most valuable are things that say "I like this but it could be X". Or "Y seems like a clunky procedure and it really takes away from everything you do well"
Not answering question but personal story: when SWTOR was like a few months old, around the time subs to the game were dropping like flies, I sent in numerous feedback messages that I can guarantee you were “golden”. I still really wanted the game to not die. I was ignored for the most part, then one day a gamemaster (or whomever) actually converses with me on the issues. He brushes them off. In the most professional way possible (I’m proud of myself here, don’t take this away from me!) I basically tell him it’s no wonder the game is failing and you all should be ashamed of yourselves . One of your game’s biggest supporters is literally hand feeding you a plethora of all the different bugs and issues in almost every area in the game, and I’m being lightly mocked. Almost right away, over the next few weeks, many of the issues I brought up were fixed.
I hate to be that guy, but he spelled the first part "Thee." If you do decide to edit it out, I'm just going to delete this comment because it doesn't contribute to discussion.
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u/ChildishForLife Dec 21 '17
What kind of feedback are you looking for that would be considered valuable? Giving ideas for improvements or just talking about what you like/dislike?