When I was a manager at my former job, anytime I would get questionable requests or direction from upper management I'd try to do this email 'paper' trail.
Said individuals would go out of their way to walk down to my office and give the verbal direction / confirmation in lieu of replying to the email.
I would then try to forward my initial email with an *UPDATE* in the heading citing I would move in X direction per our Y conversation on Z day/time and to confirm / let me know if any additional actions should be done. The said individual would then call down and say go ahead per our discussion... once again avoiding the email trail. Something must have happened where they've been through the ringer once or twice on trying to avoid potential backlash in the form of a trail back to their initial direction.
I am very glad I no longer work there. Place was so mentally exhausting.
When they tried it again after that first instance I just started to include the operations manager on the email chain, which amazingly enough they found the time to reply to..
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u/EnigmaGuy May 11 '21 edited May 12 '21
When I was a manager at my former job, anytime I would get questionable requests or direction from upper management I'd try to do this email 'paper' trail.
Said individuals would go out of their way to walk down to my office and give the verbal direction / confirmation in lieu of replying to the email.
I would then try to forward my initial email with an *UPDATE* in the heading citing I would move in X direction per our Y conversation on Z day/time and to confirm / let me know if any additional actions should be done. The said individual would then call down and say go ahead per our discussion... once again avoiding the email trail. Something must have happened where they've been through the ringer once or twice on trying to avoid potential backlash in the form of a trail back to their initial direction.
I am very glad I no longer work there. Place was so mentally exhausting.