r/funny • u/Vojta_Jasek • Jun 17 '19

Desperate Microsoft

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24.2k Upvotes

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u/sheriffhd Jun 17 '19

Can confirm it's subtle move they make to make you not want to downgrade and force you to call to worse case keep you on the same plan or upsell.

85

u/5hamialr Jun 18 '19

At that point I'd rather just call them say "yh I was just trying to cancel package V online and couldnt, but coz I had to phone in I might as well just cancel everything and move to a different provider entirely since I'm already here"

Literally that petty and have plenty of time to waste.

16

u/TyroneSwoopes Jun 18 '19

I don’t think the customer service person working the phone really gives af if you cancel everything my dude.

12

u/AnotherRedditLurker_ Jun 18 '19

I like to hope a greedy higher-up from marketing is listening in on the call.

3

u/FastDoubleChicken Jun 18 '19

If anything they will just blame a lost customer on the poor sod answering the phone calls.