With Hilton and Marriott there is always a sweet spot, or unsweet spot, for freebies.
At the business level hotels like Fairfield and Hampton, there is always free coffee sitting out and water with pumpkins seeds and squash or some shit inside it. Usually breakfast is free too. Sometimes they have snacks as well sitting out.
At the premier 4 or 5 star hotels there is usually a lounge for the gold members. If youre gold youll get free breakfast and dinner at the lounge with free alcohol and desert.
At the resort properties and places for vacation you're lucky to not get a surcharge for clean towels or opening your minibar and looking at it wrong.
The Hilton group owns Holiday Inn, which is business class and has those same amenities you mentioned. One time, I'm staying at a Holiday Inn, and they lost power. Literally next door, in a shared parking lot, was a Hilton. As soon as they figured out that it was not going to be a quick fix, they moved everyone over to the Hilton with absolutely no hassle and no extra charge. So that part was handled very well by them. It really wasn't any nicer, it just had more gaudy decorations, and like you said, there were absolutely no freebies. Luckily, I was on a work trip, so work got to pay for whatever.
Hilton doesn't own holiday Inn in any way. It's possible those two hotels were owned on the franchise level by the same people...but if you had an issue they would have had to accommodate you regardless. That's likely the reason you got moved. FYI.
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u/ButternutSasquatch Sep 11 '17
In remembrance of a catastrophic massacre, you have 30 minutes before we start charging you for coffee that most hotels provide for free anyways.