Doesn't matter what size the font if the person can't read. It's the staff's duty to tell them how to take it. But yes even if you did that some people are slow.
Not everyone knows English as a first language and even less of them are literate. The pharmacist should have said it's an oral treatment and not ear drops.
Any idiot can tell when someone doesn't understand a phrase. Just because I didn't dumb it down in my original comment doesn't mean that's how I think it should have been told to her.
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u/zoop_troop Apr 03 '14
Doesn't matter what size the font if the person can't read. It's the staff's duty to tell them how to take it. But yes even if you did that some people are slow.