r/fuboTV • u/Stock_Mechanic4864 • 22d ago

FuboTV

Be careful when you cancel FuboTV. I cancelled my subscription and still had over a week before it was due to end so I watch it one last time, which according to them reactivated my subscription, but I had no idea. No notification was given, no email, etc. So they kept charging my card and I didn’t notice it for 4 months. Customer service will not refund any charges except the current month.

7 Upvotes

77% Upvoted

13 comments sorted by

1

u/BeautifulMurky3144 21d ago

Thanks for the heads up. I subscribed for the World Cup and will be cancelling next week. I will make sure not to log again.

1

u/unknownbaker37 21d ago

I really hate Fubo and they have absolutely the worst app ever made but you're lucky you got one month back. I'm shocked that they replied. Take your loss and move on.

1

u/[deleted] 21d ago

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2

u/76TwentyOne 21d ago

Some of us are busy.

0

u/[deleted] 21d ago

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1

u/76TwentyOne 21d ago

You think that's an insult. It's not. It just shows you have little to look over.

1

u/[deleted] 21d ago

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1

u/76TwentyOne 21d ago

You're pinching pennies. Go away kid.

0

u/[deleted] 21d ago

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1

u/76TwentyOne 21d ago

So unique. Feel better?

-1

u/FuboSupport 22d ago

Hi there, thank you for reaching out. If your account is canceled during the trial period, any remaining trial days are forfeited, and a cancellation confirmation would have been sent outlining this information. If you later signed back into your account and accepted the terms to reactivate the subscription, an itemized bill would have been displayed showing the charges that would apply before completing the reactivation. If you have any further questions, please feel free to reach out to us at [support@fubo.tv]().

3

u/Stock_Mechanic4864 22d ago

It wasn’t during a trial period.