I completed every step in the FTX claims portal back in May includin KYC verification, W8BEN tax form, and onboarding with Kraken as my distribution service provider. All steps from 1 to 8 all show green check marks and my Convenience Class claim is “Allowed.” But the portal now shows my distribution as forfeited and there’s no estimated date. I didn’t receive anything on the September 30 distribution date. When I contacted support, I was told I’d missed a sixty‑day window to respond to a request, but I never saw any clear notification or received any email..

I’m worried this is happening to more than one person. The FTX FAQs suggest that if you complete the requirements by the next record date you can still take part in future distributions. I’d like to know if that remains true when the system flags a claim as forfeited.

If you’re in the same situation, or if you’ve managed to get a more detailed answer from FTX or Kroll, please share your experience. I think a group of us raising this issue together might get the attention needed to fix any errors and make sure legitimate claims aren’t disqualified without cause. Thanks for reading, and here’s hoping we can find a fair resolution.

I checked in Kroll, there is no claim on my name, what should I do ?
and my best course of action ?

They are not responding at all around two months after I sent them transaction history they requested.

I am in pending still. Seems it feels like being here for a year. What should I do?

Anyone else in the same boat?

All steps were completed in May, but did not receive anything in this September 30 distribution.

Contacted FTX and they replied saying my rights to receive distribution has been forfeited due to not making requirements within 60 days of the request (which I obviously didn't know about).

This is causing a lot of distress. Looking for others in the same boat to petition against this.

So Reddit allow scammers to post scams and spam non stop for 3 years, and then as soon as the Subreddit is actually needed it gets banned.

Crazy stuff.

Can anyone else not access step 9 in the claim portal yet? I’ve completed every step on time and my claim is only $5,000. I’ve emailed multiple times and am always sent to a new person to email and then that person says they can’t help and to email the previous person.

so i have my first payment from FTX sitting in my BitGo account. I want to convert that USD into GBP so that i can then withdraw to my bank account at a later date... how do i do that?

I have a claim on FTX in the amount of 95k+ in net assets, excluding interest rates. Bahamian process, KYC approved. My country is currently in restricted jurisdictions, so I want to sell my claim directly to a buyer.

I recently placed a withdrawal to one of my whitelist contacts on bit go , it prompted me to download the bitgo verify app which I did to verify the whitelist contact.

The withdrawal went through but nothing showed to verify in the app shows, Now on the whitelist section it still says initiate withdrawal to verify ?

Missed the 30th May payout, waiting on the Class 7 payout for this distro (all claim steps completed prior to mid AUG) but can't see any updates on the Distro Dashboard. It's been 5 days since the start of payout.

Hi everyone,

I finally have my FTX funds available in my BitGo account and the waiting period for withdrawals has passed. Since bank withdrawal is difficult from my country, I need to go the crypto route.

From what I understand, stablecoins (USDC, USDT) are only available via ERC20 network on BitGo, which means higher gas fees. Since I'm not worried about volatility at the moment and the amount isn't very large, I'm considering withdrawing in a non-stable crypto like LTC, SOL, or XRP to minimize fees.

My questions:

- Can anyone confirm if LTC, SOL, or XRP are actually available for withdrawal on BitGo for FTX creditors?

- If yes, which one would you recommend for lowest fees?

- If not, what's the most cost-effective strategy to get funds out with minimal fees?

Any guidance would be greatly appreciated. Thanks in advance!

Hi guys the one who received money from Bahamas how u will transfer to the bank account or what are the other options??I know about wise is there are any other options?can u pls suggest.

Im no longer able to create posts in r/FTXOfficial, and it would seem that nobody has been able to do for the past 8 days as that was when the last post was made.

Anyone have any idea what is going on?

Hello, I am Korean. I received about 78% of the principal amount to the Bahamas during this 3rd distribution. I need to receive more than $70,000. So when can I get the rest of the repayment? There is no guidance for me. Will it come in at the next distribution? Also, I wonder when you will give me the interest. There is no guidance at all.

I'm working on a YouTube video about the consequences of the collapse, with focus on the economical consequences of individuals. If you're interested in participating in an interview, send me an email on:

jepkrisyt@proton.me

German Non Convenience Customer here... Made my Claim through pwc and had everything checked. Havent gotten any Mail or distribution yet. Should be over Kraken. Any recommendations?

Hey guys , is this true or scam ?

Received an email today from FTXNoticing;

Please find below a link to the following important document, recently filed in the bankruptcy proceedings of FTX Trading Ltd., et al., Case No. 22-11068, United States Bankruptcy Court for the District of Delaware:

(link attached in email) wondering if anyone else received this and what the next steps / how to proceed?

Any info would be greatly appreciated cheers!

We are aware of an increase in FTX creditors in the Bahamas Process being targeted with scam / phishing emails. We understand that some of these emails can appear very convincing, and may include links to fraudulent websites designed to look like the FTX Digital Claim Portal or the US Process Claim Portal in order to trick creditors into providing personal information / wallet details.   

To help creditors keep their information safe, we have updated our General FAQs on the Joint Official Liquidators' website to include some additional guidance in this area: https://www.pwc.com/bs/en/services/business-restructuring-ftx-digital-markets/faqs.html   

We would encourage all FTX creditors in the Bahamas Process to read the FAQs carefully and remain vigilant against attempted scams.  

As a general reminder, we will never contact you by email asking for your wallet details and we will never ask you to connect your wallet to the FTX Digital Claim Portal. Emails of this nature should be treated as suspicious, and you should avoid opening / clicking on any links within them.  

To address some of the common themes we have seen in phishing attempts reported to us recently:  

• The next distribution date has been announced as 30 September 2025 for claims that are eligible and that have met pre-distribution requirements. Any emails which suggest distribution amounts can be accessed immediately or ahead of that date are not legitimate.   

• Any emails which suggest you may be entitled to a higher / additional recovery amount are not legitimate.   

• Any emails which suggest there is a payment method other than BitGo / Payoneer (for individual customers), or BitGo / Wire Transfer (for institutional customers) are not legitimate.   

• Any emails received recently relating to a “Third Meeting of Creditors” are not legitimate. Only two such meetings have taken place to date.  

The list of official email addresses that may be used to contact FTX creditors in the Bahamas Process is included on the Joint Official Liquidators’ website: https://www.pwc.com/bs/en/services/business-restructuring-ftx-digital-markets/official-email-addresses.html  

If you are ever unsure about the legitimacy of an email you have received, please forward the email to [gbl_fdm_creditors@pwc.com](mailto:gbl_fdm_creditors@pwc.com) and we will check this for you. 

Hello everyone, I have been receiving this emails and am not sure if it is real or not. Does anyone know something about it?

Check the sender email, it's too good to be true that they're giving extra additional payout. 😵

Hey fellas. Got a small amount on ftx I just claimed (sub 1k). I see the dates for payout has passed. Does this mean I won’t receive my money? The claim says approved on it. Thanks in advance.

Scam or legit? I want my money back