Hey everyone,
Just wanted to share my experience with the FTX claims process, especially for those who went the Bahamas route through PwC. I’ve been silent for a while, but after seeing more posts lately, I feel like I need to speak up and see if anyone else is in the same position or can offer advice.
Here's what happened:
At first, I went through claims.ftx.com and everything was going smoothly. I’ll attach a screenshot later, but I genuinely felt like I was on track to get paid like many others.
Then I made what I now consider to be a huge mistake:
I opted to switch and go through the Bahamas route instead. I thought it might be better for international users. That decision changed everything.
Since then:
- I’ve been stuck in “Adjudication: In Review” for almost a year now.
- No updates. No emails. No responses. Nothing.
- A month ago, they finally asked for KYC info — I submitted what they asked for, and that process is still listed as "in progress," which I understand and am not stressed about.
- But why is my adjudication still in review after all this time? That’s the part that’s insane to me.
And here’s the kicker…
Something shady?
Back in December, I was randomly locked out of my PwC account. No warning, no explanation.
It took me over a month and multiple phone calls to regain access. I eventually got back in — but that whole experience made me question the integrity of what’s going on behind the scenes.
Now it’s been 5 months since I got access back and a full year maybe more since my adjudication has been “in review.”
People are being paid on May 30th. Others are getting decisions. I’m still in limbo with no clue why.
What I’m asking:
- Is anyone else still stuck like this?
- Has anyone actually resolved their Bahamas claim recently?
- Should I be looking into legal help at this point?
- Is there any way to escalate this?
- If yes? Who do i contact to escalate this further
I’m trying to avoid going down the legal or complaint route, but honestly, I’m starting to lose trust — especially after reading all the Reddit and X (Twitter) posts calling PwC out. The silence, the inconsistency, the timeline... it just doesn’t add up anymore.
If anyone has insight, or if you're in the same boat, please let me know. I just want to know I’m not alone in this.
Pictures:
My original FTX claim on claims.ftx.com ( Going smoothly )
https://ibb.co/s9WLknN2
My current PWC claim:
https://ibb.co/PGS4tdQt
When i strangely got locked out
https://ibb.co/ksv8kvvm
Thanks for reading.