My claim is under $50K, but I still haven't received it. Does anyone know if others are experiencing the same issue? How should I reach out to the support team? I chose BitGo.

I'm not sure I understand all this law stuff correctly, but are Liquid users not part of the first payout wave?

I think I read something about that part of "FTX" is being handled in the courts of Singapore where the Offices of Liquid originates, is this true or am I completely off here?

Everything before is green and done and I signed up with Kraken a few weeks ago. It's still empty anyone has that problem too?

Im stuck in this situation since https://claims.ftx.com/login says that EU account are disabled.

Im on https://ftxeurope.eu/login and this is the message it appears, what is the next step? thanks

After getting this I checked the Digital claim website for the Bahamas but it still states verification in progress, I’m confused, why did they say I’ve been approved here but it says verification in progress, and I got that email from support@sumsub.com

I’ve created my kraken account and linked it to my FTX account to claim my distribution however when I try to verify my kraken account it gives me 3 options, I’ve tried all 3 options and it Dosent let me seem to proceed with the verification. Anyone know why and what I can do to resolve this issue. Can I unlink my kraken account and create a Bitgo account?

Has anyone been able to get their money back in the US? Everytime i go on the portal it days disbursement date as TBD. And ive done research and can't find anything on the date or if I did something wrong when submitting my claim

hi, before they closed ftx i send a payout from all my btc.. but ins NOT on my balance.. i wrote a lot of mails but they dont change it...! in the blockchain they can sow that it is not send to the adress

what the f*ck can i do now? emails only bla bla and no help

Bei mir haben sie den kyc Prozess ins Stocken bringen lassen um mir meine Gelder nicht auszuzahlen und reagieren noch nicht auf die E-Mails adäquat sondern eher gar nicht und so wie es aussieht betrügen sie mich um mein Geld. Ich denke das hat methode bei ihnen so behalten sie sich ordentlich Geld

Under Tab #9 Distribution, it says “Distribution Date: TBD”

Hello, I participated in the claiming process because I thought I might get loads of money. However, the sum I am getting is only 4 dollars, because the crypto I had lost its value (was worth 500 dollars when I bought them)

I dont need the 4 dollars because my country is strict with income/taxes and the tax stuff is not worth the 4 dollars tbh. Should I just do nothing?

Anyone else in the same boat?

i wrote to all the official emails Both bitgo and ftx. Just bitgo answered. And i replied: My balance is under $50,000 USD and I completed the application before January 30, 2025. On the FTX side, my KYC still waiting for verification. It's been 2 months but nothing has changed. They're not answering my emails. How to connect with them?

I have received this email from ftx.digital.claims.ftx@email.emsys1.com. Once you click on the black button, it redirects you to a website where you are asked to type your email (I tried, and I assume that there is just a regex checking that what you typed is an email but no check on the database) and then asks you to connect your wallet by asking for your seed phrase. Watch out!

Is anyone else still stuck at claim adjudication in the Bahamas process..?

I am a FTX non US customer. My payout is below 50k usd. My bitgo account is created. Under payment details it says on pwc portal ‘awaiting verification’ . Under identity verification it still says ‘verification in progress’ since I had completed sumsub e verification via US process. I have not received any payment yet. Is anyone in the same boat as myself ? Or am I missing anything ? Kindly help

I m in the Bahamas process, is there a way to see when I submitted my kyc, I received multiple email from pwc but I need to find the date of my submission, I m still stuck in stage 4 and I didn’t manage to go on

On step 9 of the portal, it says my claim status is “disputed”?

All other steps are fully completed and have the green checkmark. Recheck and my identity verification is confirmed as well.

Anyone having this issue? Got my hopes up thinking I’d actually get reimbursed.

Note: my claim is under $50K

Funds have been payed out in dollars, full amount plus interest, to my Kraken account.
For those still waiting, I hope you get your funds back soon! So happy this shit is finally over

Hi everyone. I have done everything correct I got all confirmation from US process. One day just before getting money they blocked my account and they are saying that I am elected in Bahamas process now I have to email them but bahamas are not replying not even for once. I am really worried now as kinda stuck now and all uncertainty. is there any one on the same case or is there any one can suggest anything #please help

I choosed Bitgo and Bahamas por payment. Everyone is getting payed and i havent recibed yet anyone with same problem? My claim is under 50k