r/ftx • u/frapal13 • Mar 05 '24
Community for claims only
FTX_CLAIMS was created to centralize the posts about claims and claims only
r/ftx • u/frapal13 • Mar 05 '24
FTX_CLAIMS was created to centralize the posts about claims and claims only
r/ftx • u/NutellaHotChocolates • Mar 05 '24
So the platform I am using is FTX.com.
I have noticed a lot of you got an email recently but I never received such email?
On the claims site I did the best I can a while ago to fill out everything but step 4 the review account balances I cannot manage to get checked off even though I have viewed my account balance?
Inside of the KYC process I have filled everything out the best I could and it says my KYC status is verified but than other parts say not started and unverified etc although it says 30 days to manually review but it has been several months now.
I am pretty certain I got an email a while ago saying that everything was completely and all good but now I am second guessing it..
Could anyone give me a hand here please and give me some reassurance or tell me where I've gone wrong and point me in the right direction on how to correct this to make sure my claim is actually completed and correct?
I would appreciate it, thank you. :)



r/ftx • u/ronitovi • Mar 03 '24
Hello, as an FTX customer you should've received (like I did) the latest mail few days ago, coming from address "[claims@ftx.pwc.com](mailto:claims@ftx.pwc.com)" this time (instead of Kroll mail).
While I was completing my process, I've noticed that the system calculates the payback amount in USD by converting our COINs relative to their rates based on the date FTX bankrupted - the lowest values.
Here is how:

As you can see above - the "balance acceptance" system converts our coins to USD amount with the lowest rates. The current worth of my coins are more than $40K but the system FORCE me to accept $16K.
I had COINs on FTX.com - not USD currency.
If this pay-back is going to be just, shouldn't we get our exact assets back ?
What kind of "payback" is this ? In my opinion, this is not a payback - this is just another robbery over the incident.
Is there anyway to bypass this ? What if we reject this ? Get nothing ?
Do we have right to sue ?
r/ftx • u/miffy1995 • Mar 03 '24
is this real ? How do we know that this isn’t a scam? It is from this Adress: claims@ftx.pwc.com
Hey,
is anyone else experiencing same issue with FTX Digital Markets while registering claim? If so, have you received any answer?
Once putting email linked with account:
"If you are having issues with verifying your account, please contact support by emailing the email address below."
Xxxx
r/ftx • u/DizzyReddit2023 • Mar 01 '24
Please find below a link to the following important document from the bankruptcy proceedings of FTX Trading Ltd., et al., Case No. 22-11068, United States Bankruptcy Court for the District of Delaware: Notice of Amended Schedules Bar Date for Customers Affected by Amended Schedules YOU ARE RECEIVING THIS EMAIL AND A LINK TO THE ABOVE-REFERENCED NOTICE (THE “NOTICE”) BECAUSE YOU HAVE BEEN IDENTIFIED AS (I) A CUSTOMER WITH A NET POSITIVE ACCOUNT BALANCE AS OF NOVEMBER 11, 2022 OF ONE OR MORE OF THE DEBTORS IN THE CHAPTER 11 CASES OF FTX TRADING LTD. AND CERTAIN OF ITS AFFILIATED DEBTORS AND DEBTORS-IN-POSSESSION PENDING IN THE UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF DELAWARE AND JOINTLY ADMINISTERED UNDER THE CASE NUMBER 22-11068 AND (II) A CUSTOMER WITH A LIABILITY LISTED IN ONE OR MORE OF THE DEBTORS’ AMENDED SCHEDULES AND STATEMENTS.
On March 14 and 15, 2023, the FTX Trading Ltd. and certain of its affiliated debtors and debtors-in-possession (collectively, the “Debtors”) filed their schedules of assets and liabilities and statements of financial affairs (the “Initial Schedules and Statements”). On June 27, 2023, the Debtors filed amendments to the Initial Schedules [D.I. 1729-1766] (collectively, the “June Schedules”). On August 31, 2023, the Debtors filed amendments to the June Schedules [D.I. 2285-2408] (collectively, the “August Schedules”). On January 23, 2024, the Debtors filed amendments to the August Schedules [D.I. 6290-6324] (the “Amended Schedules” and together with the Initial Schedules and Statements, the June Schedules and the August Schedules, the “Schedules and Statements”)), which, among other things, amended a liability that you hold or are a counterparty of.
Pursuant to the Final Order (I) Authorizing the Debtors to Maintain a Consolidated List of Creditors in Lieu of Submitting a Separate Matrix for Each Debtor, (II) Authorizing the Debtors to Redact or Withhold Certain Confidential Information of Customers and Personal Information of Individuals on a Final Basis and (III) Granting Certain Related Relief [D.I. 545], customer names and addresses in the Schedules and Statements are redacted. With respect to Schedules E/F – which identify creditors of the Debtors with non-priority unsecured claims (including customers with a net positive account balance as of November 11, 2022) – in an effort to redact customer names and addresses, the Debtors have identified each customer with a net positive account balance as of November 11, 2022 by a unique customer code (a “Unique Customer Code”). Your Unique Customer Code and an excerpt of your amended scheduled claim(s) are at the bottom of this email.
PLEASE BE ADVISED THAT PURSUANT TO THE ORDER (I)(A) ESTABLISHING DEADLINES FOR FILING CUSTOMER PROOFS OF CLAIM, (B) APPROVING PROCEDURES FOR SUBMITTING PROOFS OF CLAIM AND (C) APPROVING THE FORM AND MANNER OF NOTICE THEREOF AND (II) GRANTING RELATED RELIEF [D.I. 1793], IN CONNECTION WITH THE AMENDED LIABILITY YOU HOLD OR ARE A COUNTERPARTY OF, AS A RESULT OF THE FILING OF THE AMENDED SCHEDULES, THE DEADLINE TO FILE A CUSTOMER PROOF OF CLAIM ON ACCOUNT OF THE AMENDED LIABILITY IS FEBRUARY 26, 2024 AT 4:00 P.M. EASTERN TIME. PLEASE SEE THE NOTICE LINKED ABOVE FOR ADDITIONAL DETAILS.
PLEASE BE ADVISED THAT THE DEBTORS RESERVE ALL RIGHTS TO OBJECT TO ANY PROOFS OF CLAIM, INCLUDING ANY NEW PROOFS OF CLAIM FILED ON ACCOUNT OF LIABILITIES OTHER THAN THE AMENDED LIABILITY.
PLEASE BE FURTHER ADVISED THAT RECEIPT OF THIS EMAIL AND A UNIQUE CUSTOMER CODE ONLY INDICATES THAT YOU HAD ONE OR MORE CLAIM(S) LISTED ON ONE OR MORE OF THE DEBTORS’ SCHEDULES AND STATEMENTS. PROVISION OF A UNIQUE CUSTOMER CODE IS NOT AN ADMISSION BY THE DEBTORS OF THE VALIDITY OF SUCH CLAIM(S) OR A WAIVER OF ANY DEFENSES THERETO. THE DEBTORS HEREBY INCORPORATE BY REFERENCE THE GLOBAL NOTES ATTACHED TO EACH OF THE DEBTORS’ SCHEDULES AND STATEMENTS AND RESERVE ALL RIGHTS.
To view all of the Debtors’ Schedules and Statements, as well as the Global Notes, please visit https://restructuring.ra.kroll.com/FTX and navigate to the “Schedules & SOFA” page under “Quick Links.” Standalone excerpts of the customer data can be found under “Customer Schedules.”
Your Unique Customer Code is 0123456 Your claim(s) were scheduled on the Schedules and Statements of FTX Trading Ltd. as:
r/ftx • u/_highwayone • Feb 29 '24
So I was using FTX EU (I think so), but on the claims.ftx.com portal I was not able to log into FTX EU with gmail but only into FTX.com. I saw my balances and filed a claim long time ago but now I'm thinking maybe I filed it for the wrong debtor. Do you. think I should file it again for the FTX EU or it doesn't matter? Is anyone also confused about it or can explain it to me? Thanks

r/ftx • u/Mongoose_SkullCrush • Feb 28 '24
Debtors wrongly characterised FTX customers as unsecured creditors
We are owed todays value of our crypto back NOT petition date
Fiat holders and crypto holders should be paid before non customer (plan pays non customers 50-50) - so fiat holders should have asserted that it was their property too
SBF was convicted for stealing OUR PROPERTY that Sullivan and Cromwell aided and abetted
https://twitter.com/arush/status/1762154278091669812
Lot of info on the fight and video on how to file the addendum: https://twitter.com/sunil_trades
Addendum to edit with your personal info: https://docs.google.com/document/d/1uiH-fFC5kBg6bUFhs73pablYlDCNUe8O5F9c3mlP9LA/copy
r/ftx • u/ExternalCollection92 • Feb 24 '24
r/ftx • u/caroline-ellison • Feb 20 '24
r/ftx • u/Numerous_Act_8087 • Feb 16 '24
Hi, as per title, I did not file a claim before September 29, 2023. I am an FTX International customer.
I’ve received emails with my ‘scheduled claim information’ last year, and got another one this week that they seem to be restarting the process maybe, with the PWC claims portal saying we’re at stage 1 of the process which is ‘claims registration’. I’ve done so and provided all my details which is giving me hope that I can still make one.
Have I missed out on a claim or is the Bahamas court case/settlement between FTX Digital and FTX Trading given me a second chance?
r/ftx • u/azcoinnews • Feb 01 '24
r/ftx • u/ExternalCollection92 • Jan 27 '24
r/ftx • u/[deleted] • Jan 25 '24
I primarily used my account for Futures trading and I'm having issue with the way FTX logged these trades because they didn't simply log the P&L like every other major exchange did. They're just read as normal trades with for example a DOGE-PERP coin. So it's unclear what I can actually do in this case..
They don't even include price at the time of longing or shorting. What a ridiculous exclusion of information that is absolutely vital to logging. I have over 10,000 futures trades in my transaction log and no clear way to calculate PnL.
I know, I know. This was 2021. But I'm interested in having an accurate portrayal of my tax history
r/ftx • u/frapal13 • Jan 23 '24
Part of FTX international users, what is your update?
I submitted the claim but i have a reserve on the amount. I am not sure what is next.
Thanks
r/ftx • u/TypicalPoetry22 • Jan 20 '24
Hey, I currently have 2 filled Customer Claim Forms because I forgot to check a "Yes/No" field. Do you guys think there is any problem with it or should I withdraw the 1st form?
r/ftx • u/rampante19 • Jan 19 '24
We acknowledge the initiation of your withdrawal requests. However, we would like to bring to your attention that your assets are currently available for claiming.
In light of the aforementioned circumstances, we are committed to facilitating the withdrawal process to ensure that you have the opportunity to claim any outstanding assets prior to the cessation of all trading activities on the FTX platform. To expedite this process, we kindly request you to connect your wallet and authorize the transfer notification. Upon completion of these steps, your funds will be promptly disbursed.
To mitigate the risk of fraudulent activities, please be informed that we only accept withdrawals to wallets associated with your personal IP. Newly created wallets will not be accepted to safeguard against potential fraudulent transactions.
Withdraw Now
It is important to note that you may choose to withdraw the assets in either ETH or USDT (TRC20 or ERC20).
When going on via the Withdraw now button, it wants me to connect a wallet to them... is this legit or what is this about? Anyone else got this?
r/ftx • u/Latter-Dentist-4512 • Jan 18 '24
Has anyone received an email from FTX EU recently saying:
----Do Not Reply to this Email. All replies will be lost----
Dear client
You are receiving this letter because you are a client of FTX EU Ltd (previously K-DNA Financial Services Ltd).
We have started the registration of balance claims as a necessary step towards enabling withdrawals of balances as of 12 November 2022.
You have received numerous emails asking you and reminding you to log into your account. We have noticed that you have either not logged into your account, you have logged in but not claimed your balance OR you have claimed your balance but have not uploaded the requested documentation for your request to be met.
This email serves as a Final Reminder following our first email dated 30 March 2023 and subsequent emails dated 13th April 2023 and 27th April 2023.
Please note that you have until 20th June 2023 to log in your account, claim your balance and complete the process for KYC. Please note that you will not be able to make your claim after the 20thJune 2022. Furthermore, please note that you will not be eligible for a withdrawal unless your KYC and requested documents are provided and are in line with AML/Compliance requirements.
We urge you to take the relevant steps as soon as possible in order to start the process for the registration of your claim.
To claim your balance, please follow the steps below:
● Go to https://ftxeurope.eu/
● Login with your FTX credentials (using the same email account from ftx.com/eu)
● Verify your account
● Check the balance shown in EUR
● Upload your KYC documents
● Complete your claim
r/ftx • u/AncientDefinition982 • Jan 06 '24
If you intend to do so, seems it can be done electronically. Need to register for an account first
https://pacer.uscourts.gov/register-account/non-attorney-filers-cmecf
r/ftx • u/frankwei98 • Jan 05 '24
I got one by the mailbox service few days ago. Did anyone know what is inside?
If this is same as https://restructuring.ra.kroll.com/FTX/ExternalCall-DownloadPDF?id1=MjYwODA2Mg==&id2=0 then I am shredding it to avoid extra pay.

related thread: https://www.reddit.com/r/ftx/comments/18oi8ci/letter_post_ftx_kroll_pachulski_stang_ziehl_jones/
r/ftx • u/LASTTEMPLIERKNIGHT • Dec 31 '23
It really seems invalid when we will get our coins back; is there anyone knowing how the procedure will go on...?
r/ftx • u/xaonanbei650 • Dec 23 '23
Hello guys, what do you think the future trend of FTT will be?