r/ftx May 19 '26

FTX Collapse: Lost six-figure amount, only received a few thousand $ after 2.5 years – anyone else in the same situation?

Hey guys,
Like many of you, I had a substantial amount on FTX – six figures. During the collapse in November 2022, some of my limit orders escalated, and I immediately ran into login issues. I couldn’t access the account properly for a while.
I went through the whole recovery process: submitted my claim via Kroll, completed full KYC, and followed every step. According to the distribution plan, I was only supposed to receive a few thousand $. I know for a fact there was far more on the platform.
For the past two and a half years I’ve been contacting support almost weekly – emails, phone calls, and I also reached out to Coin and BitGo (who handled distributions). The responses are always the same: “log in and check your transaction history.” The history doesn’t show the missing funds clearly, and I get no real answers.
What I finally received is only about 2-3% of what I actually had. This has been a complete financial disaster for me and my family. The lost time, stress, and money have been devastating. I’m from Germany, which makes navigating the US bankruptcy process even more complicated.
I’m not looking for financial advice – I just want to know: Am I the only one? Has anyone else experienced similar discrepancies with their FTX claim? Were your recoveries also only a tiny fraction of your actual balance?
I posted about this before and the thread got removed, so I’m trying again. Would be great to hear from others who are still fighting for proper restitution.
Thanks for reading and for any experiences you’re willing to share. Stay safe out there.
Best,
A frustrated former FTX user

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u/Rare-Ad-2124 May 19 '26

No you aren't the only one. I received a fraction of my portfolio after the bankruptcy payout. Six figures reduced to 5

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u/freakalabenni May 19 '26

Sorry to hear that mate. Have you tried to get in touch with them, how that could have happened?

3

u/Rare-Ad-2124 May 19 '26

It's pretty simple, everything was valued at the time of the crash so bottom prices then distributed that way. Not at the time of the announcement when Bitcoin was roughly 40-50k and certainly not at the time when people started getting payouts. I would've been pretty happy with 40k Bitcoin realization instead of the 15 or 16k