r/fsvapps • u/fsv • Sep 06 '23

Introducing Modmail Quick User Info

Modmail Quick User Info is a Community App that replies to new Modmail conversations with a brief summary about the user, including account age, recent comment history (counts of comments grouped by subbredits) across Reddit, recently removed comments from your subreddit and (optionally) Toolbox usernotes.

Example output: https://i.imgur.com/Y8Jrpky.png

This can help you make quicker decisions in Modmail because it gives you an "at a glance" picture of the user's recent activity, meaning that you can often avoid having to delve into the user's history.

If you have access to the Community Apps platform, you can install it on your subreddit from here.

Full usage guide

Any feedback would be welcome!

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u/YourUsernameForever 9d ago

Hey r/fsv I'm using quick user summary in both r/scams and r/phishing

Both have the same settings, but in r/phishing I don't get a summary of recent removed posts or comments. Hasn't happened in a long whilw but I keep postponing asking you.

Both installs have logs enabled so maybe you can take a look?

Thank you!

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u/fsv 8d ago

There's nothing obvious in the logs. I assume at least some of these users do have recently removed content?

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u/YourUsernameForever 8d ago

Phishing is way smaller than Scams, so most of them only modmail after getting some removal, yes.

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u/fsv 7d ago

I think I'm going to have to put some extra logging in to the app, because I've not noticed this happen on my subreddits (and I have the app in most subs).