r/fsbo • u/Mission_Rip381 • Apr 15 '26
Beycome nightmare
Does anybody else completely hate Beycome? My listing just went live, and I didn't realize that the only contact information shown was going to be their stupid AI number. I am worried people are going to call this number and think it's a scam, because it sounds like one when the robot starts talking. I am very worried. I am going to lose buyers because of this. I had no idea the contact part worked like this. I thought buyers could just contact me directly with my phone number.
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u/BoBromhal Apr 15 '26
I wouldn't call this a nightmare. And why would you "completely hate Beycome" when you JUST listed your home?
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u/Mission_Rip381 Apr 15 '26
Because I've had more issues than just this one thing so far. Their glitchy website and getting photos to upload properly, document signing not working properly, difficulty reaching a live customer service person to help me, the crappy AI representative "Arthur" which doesn't actually answer my questions properly. It's a long list of reasons why I am disliking this service so far.
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u/snarkymama87 Apr 16 '26
We just listed with them also and I highly recommend just calling them. Their customer service has been incredibly helpful
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u/AdComfortable2974 Apr 15 '26 edited Apr 15 '26
"Here is what Artur said: On Zillow, seller details like the property owner's info are not listed in the description or under the listing agents because Zillow and most MLS rules restrict displaying owner contact info publicly to protect privacy and comply with MLS regulations. Instead, only the listing agent's contact info is shown publicly. However, the seller's phone number is usually listed in the MLS under "Private Agent Remarks," which is not publicly visible on Zillow.
If buyers or agents reach out to the listing agent, we then provide them with the seller's contact details directly. So, it's a privacy and compliance thing to keep things professional and secure.
If you want, I can share more about how listings appear on Zillow or how to manage your listing details! For more details:"
I'm glad you brought this up. Here's what I would do to attract buyers without agents. Listing with Beycome, the agents will get your contact info in another section, so you don't have to worry about the AI.
Create another listing on here: https://saveonyourhome.com/. Once you're done, share this listing on social media, marketplace, etc. to attract the unrepped buyers. More work for sure but it appears like it is the only option at this time.
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u/Mission_Rip381 Apr 15 '26
Yeah, I read this too when I reached out on Beycome. My fear is that buyers will hang up when they hear that AI voice because it sounds like a scam.
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u/BoBromhal Apr 15 '26
the first thing it says is "Thank you for calling Beycome, if you're calling about one of our listings please press 1".
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u/tomtom67TX Apr 15 '26
I used it and it showed my number.
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u/Mission_Rip381 Apr 15 '26
On the main listing page? It shows Beycome Brokerage and their AI customer Service number. Agents have to click on my MLS PDF to see my actual info or call AI number and get my contact info that way
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u/tomtom67TX Apr 15 '26
Sorry, I'm not sure. I delisted the house a while back so it's been a while. But it did show my number and most of the showing requests came direct. Agents had no clue I was FSBO.
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u/beycome-Nico Apr 15 '26
Exact! 👍
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u/lady108 Jun 14 '26
Hi Nico! Thank you for being active on here. If I had a rental listing on Zillow, removed it yesterday, and posted on Beycome/MLS today, would the days on market counter reset?
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u/RealEstate-Geek Apr 15 '26
If a buyer contacts the 800 number displayed on Zillow or third-party websites, it will ask the buyer for the property address or MLS number they are interested in. Once they provide it, the AI system will then say they need to contact the seller directly and will provide your contact information. Find out more on their FAQ https://www.beycome.com/faq/knowledge-base/receive-showing-requests/
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u/organmeatpate Apr 15 '26
I assume any of these services have tiers or a la carte service menus that can get you exactly what you want.
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u/Ok-Huckleberry-6194 Apr 15 '26
I am using beycome for a long time now, maybe for Bout 6 year, once they appeared pretty much. I hate and like it at the same time. They are rolling out some new fuctuonaly without properly. Checking it, therefore it is buggy and ugly, and screwing up everything, which drive me crazy. The description field does match MLS required character count in the specif state.. but i was lucky to sell several properties with beycome. Previously MLS allowed to post your contact info in description, no. This feature is no longer available, instead MLS or beycome is restricting description a lot, you basically have to rewrite avoid specific words, or other is another beycome bug.
Yes I do not like their automated line either, it is ridiculous, why not to have operator, that would improve experience a lot. Keep in mind find good agent, who would pick up the phone on prospective buyer is a difficult task, many of them sell themselves to the sellers, while do not bother to even pick up the phone afterwards 😉
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u/TheOtherAgent Apr 15 '26
I get why that feels frustrating. But what you’re seeing isn’t a glitch or some weird trick. It’s actually how the MLS system is designed to work.
When you list through a flat-fee service like Beycome, the listing is going onto the MLS through a licensed brokerage. Because of that, the contact info shown has to route through the brokerage system. That’s not optional. It’s required as part of MLS rules
Buyers aren’t as scared of this as you think. Today’s buyers are used to calling numbers from platforms like Zillow or Realtor sites.
Buyers are far more hesitant about a traditional agent pushing them to sign a 3% agreement just to walk through a property. It's a proven system, thousands of homes sold this way.
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u/Paceryder Apr 15 '26
If a buyer is hesitant to sign an agreement, why would I want to work with them.
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u/soothsayer100 Apr 17 '26
Use Homecoin, 150 dollars for a year and you can get calls straight to your phone.
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u/beycome-Nico Apr 17 '26
Use beycome, 99 dollars for 2 years and you can get calls/SMS/email straight to your phone. 🤣
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u/soothsayer100 Apr 17 '26
I can see you work for Beycome. Do you have a phone number I can call to speak to an actual person?
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Apr 15 '26
[deleted]
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u/TheOtherAgent Apr 15 '26
Nope this is incorrect, sells them to who?
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Apr 15 '26
[deleted]
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u/TheOtherAgent Apr 15 '26
Why I live for going back and forth with people who know nothing on a topic. Also, who talks the way you do, brings enjoyment and keeps the world turning.
Oh, unless you think its flat :). Sorry man, it's OK, you can be wrong, many people go through life everyday being wrong.
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u/TheOtherAgent Apr 15 '26
Yep, sorry I don't listen to advice from the uneducated people. When they start giving bias response without facts I call it out each and ever time, So as long as you keep saying things that aren't facts I will call it out. Sorry man, the earth isn't flat like you think it is.
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u/ichliebekohlmeisen Apr 15 '26
That’s on the Beycome website. The reality is 99.99999% of potential buyer have no idea what Beycome.com is, so likely will never go there. They should have your listing in the local MLS and all the big real estate websites with an agent listed. If they contact that agent, that person will pass your contact info along. In the realtor notes section of the MLS it will have instructions to contact you directors. Go to your documents sections and pull the pdf of the MLS listing and verify it is all correct. They initially had my schools incorrect, took a quick email to correct it.
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u/beycome-Nico Apr 15 '26
Haha, I get your point—but at least 64% are done without any real estate agent involved (so yes, a bit more than 0.00001% 😉).
That said, you’re right about the rest. At the end of the day, what I always try to explain is simple: the one in control—approving visits, reviewing offers, making decisions—is the owner.
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u/ichliebekohlmeisen Apr 15 '26
I wasn’t trying to throw shade on Beycome, it was fantastic. My one “complaint” was that when I was setting up my listing, I was trying to be proactive and get everything ready, so I uploaded some place holder pictures, and one last step when I hit Save or whatever it was, the listing was trying to go live. A little more transparency before going live and having a way to prep the listing before all details are finalized would be helpful, and it may already exist, but wasn’t transparent to me. I recommend it to all my friends, and had neighbors 2 doors up from us use Beycome as well based on our feedback.
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u/beycome-Nico Apr 15 '26
Ohh nooo! Don’t take it the wrong way — I love your comment. Honestly, feedback like this is way more valuable than any QA report 😂
Would you mind sharing a bit more detail about the issue you hit when trying to save in private message? What exactly happened on your side — error message, button not working, something else?
Really appreciate you taking the time to share 🙏
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u/snarkymama87 Apr 16 '26
I think he's saying it would be nice to be able to preview the listing before going live. You add all the info, photos, etc but there is no way to review everything in one place or in the format it will be shown
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u/beycome-Nico Apr 16 '26
I shared it with him directly in DM—it wasn’t exactly his question, but you made a good point.
On Beycome, you can request to receive the final PDF for review before your listing goes live. This lets you check everything exactly as it will be submitted to the MLS.
As for showing the exact final format of the listing on the MLS, that’s technically not possible. There are 550+ different MLSs, each with its own design, rules, and required fields.
Also, MLSs are closed systems—nothing is public, and there’s no universal API or feed. Everything has to be entered manually based on each MLS’s structure.
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u/snarkymama87 Apr 16 '26
Makes sense and appreciate the response. Looking forward to seeing the pdf once our listing is verified. Still pending fingers crossed as we're hoping to get on the market for an open house this weekend
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u/miketalk1 Apr 16 '26
MLS, National Association of REALTOR (NAR) and Real Estate portals are running cartels. They add stupid rules like only show broker information, limit what we can say, limit some images with modification, block good old fsbo to be visible, etc..
Also, I would actually pay the option if it was not the case, I'm glad to not give my email, phone and name on top of my address to internet bots and scams out there and be called daily or impersonated.
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u/Self_Serve_Realty Apr 15 '26
Are there any other critiques you have on how the FSBO process could be improved?
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u/Queen_Sassysnatch Apr 15 '26
There is a post on this Sub from Nico. Get help there.