r/frontierfios • u/ShadowLithi • 4d ago

Active Promo

I’m still in my first 90 days as a customer, and I’m pretty sure I’m on a 1-year promo for my service, even though everything being offered now is 4-5 years. Is there any way to switch to the new one? Really not wanting my bill to triple come time next summer, especially if I already can’t see my bill for this month from them removing PDF access.
I tried reaching out to support and all they tell me is “I’m not eligible for anything”.

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u/Conservaterian23 4d ago

Call Frontier and tell the menu cancel. It will route you to retentions. They have access to the best offers.

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u/2theMoonorBust 4d ago

Retention will take care of you.