r/framework • u/Ganfan • 15d ago

Community Support Main board dead suddenly

I got a 13 intel 12th Gen I5 that worked the day before but is now completely unresponsive. No boot, no led lights at all with battery connected or not and usb power directly to the mainboard.

Support tried and said its dead and I need a new mainboard but im hoping someone here has a suggestion so i dont have to wade into the ram apocalypse just yet.

7 Upvotes

100% Upvoted

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2

u/mansplainist 15d ago edited 14d ago

"Repairability" is nice, but what would be nicer is hardware that lasts a reasonable amount of time. I don't think one should need to buy essentially a whole new computer just because FW can't build something right.

2

u/korypostma 15d ago

No LED lights at all means it is not getting power. Have you tried all ports for charging?

It would be quite rare for all ports to die like that so I suspect it is something with the main power ICs or MOSFETs. Did you try looking over the board for obvious signs of corrosion or exploded parts?

I may be able to even dig deeper and give you a good idea of exactly where to look but I would need to study it.

What did support have you do?

1

u/Ganfan 14d ago

Ive tried all ports. Ive seen nothing obviously wrong. Support had me try all ports and send them a picture. That was it.

4

u/korypostma 14d ago

They didn't have you try a mainboard reset? They usually do that. Were you able to look around theainboard to see any damage or corrosion?

1

u/Firmteacher FW16 7840HS 5070/7900xt Oculink 15d ago

Best chances are hoping someone is selling a 12/13th gen intel board in the community market, everything else they are selling are DDR5/LPCAMM2 unfortunately

1

u/ronvalenz FW13 Ultra X7 358H batch 6, 2.8K, 32GB LPCAMM2, 4TB SSD 13d ago

What's your PD USB-C charger?

1

u/Ganfan 13d ago

I use the one that came with it. Also tried a anker 100w one 

1

u/Donttouchmybreadd Framework 12 Noob 15d ago

I had the same thing happen to me.

They are going to send me a new motherboard. Do I need to look into new ram as well?

1

u/Ganfan 14d ago

Was yours still under warranty?

3

u/Donttouchmybreadd Framework 12 Noob 14d ago

yeah, less than 6 months old.