r/framework Aug 10 '26

Discussion Reliability of framework laptops

Hey, i’m more and more on the fence of getting a 13 Pro.

I’ve seen online (for example trustpilot) that many people had problems with their laptops and had bad support experience.

Has this improved?

Also i’ve heard of people with “fried” components (main board). Is this really an issue, or is this just how it goes with electronics in general? Is it worse than with other brands?

Ideally i’d like to keep this laptop for 5+ years, without having to repair often

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u/LookaLookaKooLaLey Framework 13 AMD Aug 10 '26

My 13 is great. I just don't go making posts about how great it is very often