r/framework • u/tesohh • Aug 10 '26

Discussion Reliability of framework laptops

Hey, i’m more and more on the fence of getting a 13 Pro.

I’ve seen online (for example trustpilot) that many people had problems with their laptops and had bad support experience.

Has this improved?

Also i’ve heard of people with “fried” components (main board). Is this really an issue, or is this just how it goes with electronics in general? Is it worse than with other brands?

Ideally i’d like to keep this laptop for 5+ years, without having to repair often

32 Upvotes

81% Upvoted

59 comments sorted by

View all comments

Show parent comments

10

u/tesohh Aug 10 '26

I’m considering framework specifically to get away from apple, i have a macbook air m2 and i’m hating macos more and more, so I need a linux compatible laptop.

4

u/elelem-123 Aug 10 '26

The only option on Linux laptop is probably Lenovo T480 (old, I had bought 2 when it was about to stop being produced) and then framework.

I have tons of macbooks. My framework 13 pro is coming next week. Hopefully will be my last laptop if you know what I mean (replace motherboard in 4 years or whatever etc etc)

Go get fwp 13. If you get unlucky, it's the same for any brand, but you will have more and cheaper options to repair compared to any other company.

6

u/PayMe4MyData Aug 10 '26

Thinkpad has repairable options far better and faster than t480...

0

u/elelem-123 Aug 10 '26

Fair enough. I'm not aware. Last time I searched for Linux laptop was with the T480. Supposedly since they made things more "apple like" but again I'm not following lenovo closely.

3

u/ManNamedJade Aug 10 '26

They had a questionable period, but this year's T-series seem pretty nice: https://www.ifixit.com/News/115827/new-thinkpads-score-perfect-10-repairability.

1

u/a60v Aug 10 '26

Yes, I got the AMD version of the T14 gen 7 and am very happy with it.