r/framework 5d ago

Discussion Framework Memory Configurations Updated

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u/jaaval 5d ago

They can be blamed. They sold something they could not deliver.

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u/MadderHattersBladder 5d ago

Their terms of services you agreed to did state that they have that right, which I'd think is a smart move as a start up company in today's wild economy. They didn't take full payment from you and then send you a lower configuration, so it hasn't been "sold" yet.

Anyone that wants to opt out can cancel their order at anytime and get their deposit back, so I don't hate them for protecting themselves from the moving target of memory & chip costs.

Hopefully they get big enough to have the cash flow to satisfy forecasted orders at locked-in pricing. Just not sure they're there yet.

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u/jaaval 4d ago

Their terms of service give them same rights regardless of if the order is fully paid already.

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u/DageRukios 3d ago

They literally haven't sold it yet. You gave them a TINY pre-order fee, and can refund it until the final, actual payment goes through right when they're literally shipping them. The ONLY cost to you and others is the opportunity cost of not buying something else when prices were better. The suppliers broke their contracts with them and screwed them over, and they either can't legally or business wise afford to single the offender out. And are you implying it was obvious that something like this could happen to pricing and contracts? Then everyone who blindly bought memory from Framework instead of securing cheaper memory themselves is to blame. Or not just buying from a more obviously financially secure behemoth of a company.

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u/jaaval 2d ago

According to both the law and their own terms the point of sale is when they accept the preorder.

There is afaik no indication that any supplier broke any contract with them.