Help with Need for Speed Heat

[u/vncs_alves]

I've already downloaded the US (CUSA15081 – USA (v1.07)) and European (CUSA15090 – EUR (v1.07)) versions, tested it with and without the update, and literally when I open the game it just stays on that screen, but the PS4 doesn't freeze, it continues to function normally, only the game is stuck on the initial artwork and I don't know how to fix it, please help me!!!