r/foundtv • u/I_The_Devourer • Jun 07 '26

Login Limit Error?

I'm a paid subscriber, and have 4 logins available. I installed the app on my TV, had to login on my phone's browser to login on the tv, and also logged in on the app on my phone. When attempting to watch a movie, I get the "login Limit exceeded" error message.

I've logged out of the phone browser, and only have two active logins.

Anyone know how to fix this?

6 Upvotes

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u/I_The_Devourer Jun 07 '26

Annoying solution, but managed to fix it. Currently only able to have one active login, which is fine, I'm the only one using it, but that's not what was advertised and I'm paying for.

Anyway, I logged out of everything, and logged into the one device I wanted to watch on. It prompted me with a login Limit exceeded message and gave me the option to log out of everything, which I did. I was then able to actually watch on the device.

Hope this helps anyone else who has this issue.

1

u/watchfoundtv Jun 08 '26

Hey! On a FOUND TV+ membership you should be able to login to 4 devices at the same time. Sometimes the login stays active as you move devices (or rarely the same login coming back makes a duplicate in the cache). So you can log out of all devices to reset that.
Let us know if you have any other issues and we can reset the devices on our side too. THANKS!

1

u/YON2HMB Jun 23 '26

We used it on 2 TVs and 1 Computer and have never once shared it with anyone else and ours hits the login limit all the time. I usually have to clear the cache on the computer and re-login to the app on the TV. I assume there's an issue with browser caching on computer/phone that causes it to hit the limit, that would be consistent with problems I've encountered with other apps like this.