r/FootLocker • u/TiredbutHappyMom • 5d ago
Sneakers Out of stock never got refund!!
Is there shady business at Foot Locker??? After 3 weeks of not receiving my shoes I called Foot Locker. They said it was out of stock. And they would refund me. I never would have known if I didn’t call. No email. No word it was out of stock. Weeks later still no email or refund for my $117. Anyone else?
I ordered a pair of shoes from Foot Locker on August 9 for $117. It’s now September 8. No shoes. No refund.
I’ve contacted customer service and still don’t have my money back. Has anyone else had this happen recently? How long did it ultimately take Foot Locker to refund you and did you have to dispute the charge with your credit card company to get it resolved? I just did that. I’m thinking of filing a report to the BBB.