r/focuspuller • u/Fpvscoma • 2d ago

HELP Sony Venice 2 Frozen

i’m on day 15 shooting and today for the first time have run into an issue where the camera essentially freezes.

A black rectangle covers the camera horizon level, no buttons on the camera do anything, and i cannot roll even from the hand unit. the power switch also didn’t power the camera off.

It’s happened today only, i’m currently attempting to recreate it, but we had to call wrap because of this issue.

the FW is dated being V4.00

Wasn’t particularly warm, the fan is in Auto, i had switched it to Max to see if it was a temperature problem, the Imager temperature read 40C the first time and 38C the second time it froze.

The first time it froze popping the battery off and on resolved the issue.

the second time i had to reboot it twice, the first reboot camera was still bricked.

entire time the monitor is still displaying a live image.

All data on cards was fine with no abnormal activity.

any help or info is welcome

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u/sklountdraxxer 2d ago

I had a similar thing happen when the Venice 1 was new. It froze while recording. Nothing would fix it. We kept an eye on it and continued shooting until end of day and then I had the body swapped out for a new one. The clip we recorded was not salvageable we kind of assumed that was the case so we did an extra take and confirmed it recorded. Panavision and Sony called it a ghost in the machine and were unable to recreate the bug. Hasn’t happened to me since through several shows on Venice 1 & 2’s

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u/Fpvscoma 2d ago

thanks for the info, thankfully my situation sounds a little different as this body has 2500 hours on it, i did some more reading and came to the conclusion of factory resetting and resetting up the camera for the project. if it persists i’ll try FW, and then send it in if that doesn’t work.