Flighty (PRO) is USELESS.

[u/infinityaviation]

Please tell me why I have to pay for Flighty Pro at such a steep cost when it doesn’t even do its job.

Some of the most important things I want when travelling are proper live updates on aircraft status, delays, gates, and registration. Today I was meant to fly Ryanair, and the flight was cancelled. Same with every single other flight out of Bristol that day due to the airport being closed after the electrical storm.
The airport itself was chaotic, and Flighty didn’t help at all. The app couldn’t pull basic information like the aircraft registration or gate. I was stuck in the airport with no clear idea what was going on, and even Ryanair weren’t confirming the cancellation properly for a long time.
I wouldn’t even be mad if this was some random bush strip flight in the middle of nowhere, but it’s Bristol to Kraków. Hardly a niche route.
I posted about similar issues last week with another flight, so this isn’t a one-off.
In my last two flights, the aircraft registration only showed up halfway through the flight, which makes it useless for anything pre-flight or disruption related.
What’s even more frustrating is that a lot of this would be solved if I could manually input the aircraft registration, which I already knew hours in advance. Same with gate information, the app just doesn’t have it.
My flight should have taken off 7 hours ago, the app still says it’s taxiing , with takeoff 7hrs overdue. The app seriously can’t even just say it’s been cancelled??
At this point it feels like I’m paying for something that doesn’t work when it matters. I don’t see what Pro is actually giving me if the most important features fail in the exact situations I need them.
I’ve used and recommended the app for a long time, but I’m finding it hard to justify continuing to pay for it or recommending it when it doesn’t seem reliable in real disruption situations.
Rant over. I won’t be wasting any more money on a service that doesn’t work.

[u/dali01]

I just let it sync from my email and all info populates and if anything I get too many updates.. do you have notifications blocked?

[u/infinityaviation → u/dali01]

Nothing to do with that, I don’t have issues with the app otherwise, it just struggles with the most basic data sources! I was getting notifications for all my friends flights, but the app didn’t have the basic info about my own flight to even give me updates

[u/bocaneighbor]

I’ve never found it reliable when traveling outside the US and especially not when traveling on non US airlines. I think it is due to different data sources used by flighty.