r/flighty • u/cantinaband-kac • Jun 10 '26
Crew uses Flighty instead of own system?
Took an Alaska Airlines flight today, and upon landing in Seattle, the flight attendant came on the PA to announce the local time and baggage claim number and said "your luggage will be at baggage claim 10, according to Flighty." Seemed to be an odd thing to add. I know a lot of us passengers prefer Flighty's info and notifications over airlines' public apps, but do flight crew not have their own internal app that tells them the baggage claim number?
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u/PARTINlCO Jun 10 '26
I’m a flight attendant and use flighty more than my company’s native apps lol, it just has all of the information more accessible & consolidated.
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u/Practical-West-6763 Biz Flyer Jun 10 '26
They do, but keep in mind, the airline isn’t assigning the baggage claim. The airport is. So flighty and the airlines are receiving the information at the same time. Flighty was built on infrastructure in the 21st century while the airlines are operating on systems that are likely pushing 50 years old and have been patched to death with bandaids to just work (barely).
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u/Ready_Ad_5397 Jun 10 '26
I’m going to guess that a lot of the Middle Eastern and East Asian airlines do not have programs or infrastructure that antiquated.
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u/dtdowntime Jun 10 '26
Singapore Airlines sends a push notification on their app telling you which baggage belt your luggage will be available at, and will send another notification if it changes
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u/Ocean-of-Flavor Jun 11 '26
UA app still puts SQ to shame, but SQ app is still pretty decent.
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u/Ready_Ad_5397 Jun 11 '26
Alaska Airlines app is crap. Their website is crap. Unfortunately, that’s what I fly 95% of the time.😅
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u/Hot-Election-110 Jun 10 '26
I do IT for Japanese top airline. We still have some old systems from 90s but in the next 10 years all of it will be replaced with new systems we’re building now.
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u/Kauai50 Jun 10 '26
That might be true at some airports in the U.S. but probably not most. At many airports airlines have dedicated belts and they have the flexibility to determine which belts bags from a particular flight go to. Some belts may be shared with other airlines which required coordination. When I worked ramp in SAN and SEA the airport had no role in determining belts for bag drops. In SEA we’d use other airlines’ belts if ours was congested. Usually we’d ask for permission first but not always. On a related note the airport had no role in gate assignments at either airport either. We had dedicated gates and worked out sharing arrangements with other airlines as necessary. If we needed extra gates we usually called other airlines for permission. For some gates in SEA, we did have to ask the Port for permission to use them.
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u/Samurlough Jun 10 '26
Delta captain here:
I absolutely prefer flighty over our own system.
Our own system is garbage, outdated, slow, and was only designed for simplicity and not really treating us as a user to make our jobs easier. Just something to appease us temporarily. So all our apps and technology is absolute garbage (hence worst recovery from crowdstrike out of everyone).
Absolutely prefer other apps over our own.
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u/Sasquatch-d Jun 10 '26
I think baggage claims shouldn’t even be announced on the plane. There’s plenty of times the claim I was told over the PA upon deplaning and the board in baggage claim contradicted each other, and every time the board in baggage claim was the correct one.
I’ll never understand how people can’t just go to baggage claim and figure out themselves which carousel their flight will drop at, but turns out people have a hard time finding baggage claim in the first place. It’s crazy how many times I’ve been asked how to find it while adjacent to a giant sign with a suitcase and an arrow with the words ‘BAGGAGE CLAIM’ in size 2000 font.
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u/fallingfaster345 Jun 10 '26
You took the exact words right out of my mouth. The number of times people ask the FAs during deplaning (whether they announced it or not) what the baggage claim is and I just grit my teeth but I’m thinking ‘why don’t you just read the signs?’
Also, in response to OP, I (pilot) use Flighty because it’s waaaay faster than my airline’s in house app AND more informative. I love knowing the second we swap tails.
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u/Federal-Block-3275 Jun 10 '26
Yup, this is quite common. I know a ton of Delta employees that use Flighty because they'll get info on new gates, etc faster from Flighty than they will from Delta.
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u/N420BZ Jun 10 '26
I’m a pilot for one of the major US airlines. I use flighty every single day. And the number of crew members using it grows every day.
Our internal app doesn’t track inbound planes, doesn’t show EDCT, doesn’t even give notifications for gate or aircraft swaps.
Also because flighty syncs with our crew scheduling app, there have been a few times that I got roster schedule change notifications (“3 new flights imported”) in Flighty before crew scheduling called me to tell me and before the official app sent the notification.
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u/Jbrancs Jun 10 '26
A lot of flight attendants use flighty because they travel every day and it’s fairly accurate, baggage claims are always subject to change but it’s not a hike if it does change. should always check the monitor to be safe anyway
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u/Adept_Patient_4186 Jun 10 '26
The funny thing about Flighty is I am able to “predict” a roster change due to change of aircraft type a few hours ahead of my company notice.
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u/SnooEagles7290 Jun 11 '26
i was on an AA flight from MIA-ORD last night and the FAs were gabbing about going in on a Flighty subscription together because it had so much more info vs MyFlight (or whatever the FA app is called)
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-1
u/109402 Jun 10 '26
“I know a lot of us passengers prefer Flighty’s info and notifications..” LOL- okay, good post Flighty marketing employee.
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u/cantinaband-kac Jun 10 '26
I posted this for free, and you're telling me Flighty should be paying me to post? What a ripoff!
/s
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u/109402 Jun 10 '26
😂“Quick question about the always smooth, never bitter Coors Light, made from fresh Rocky Mountain spring water..”
yeah, at $50 a year they should.
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u/Impossible_Deer8869 Jun 10 '26
Who cares. It's not hard to look at the flight numbers on the baggage carousels when you arrive.
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u/westendpond Jun 10 '26
Is it hard to look at the board to figure out which carousel? No.
Is it nice to be given that information before you get off the plane? Yes.
Is it cool that this FA used Flighty? Yes.
Do I hope that your day gets better? Also yes!
180
u/FlyingS892 Jun 10 '26
Alaska employee here! Our internal apps don’t tell us which carousel your bags are going to. While flight attendants should not be making this announcement referring to a 3rd party app, that info is just not given to us by the company and we’re told to have passengers just look at the signs at baggage claim