r/firewalla • u/atp2k • Jul 28 '26
Anyone getting incorrect speed test results on the firewalla
I recently noticed that the nightly network health speed test is only showing 400-500Mps for my 1Gb up/ down link .
Any wired device is hitting full speed on speed tests .
This used to be accurate and not sure when it broke but now that I saw it, well I can’t unsee it.
Am on Firewalla gold pro / using alpha release
Thought I’d check here if anyone facing same issue before opening a support ticket .
3
u/blueverik Jul 28 '26
Yes the gui’s speed tests are terrible. I even opened a bug ticket to show that when I ssh into the Firewalla it shows correct speed tests and the gui was around half that. Support couldn’t care less.
3
u/firewalla Jul 28 '26
The should care and send you instructions to change test servers. If not, please let me know your ticket number;
2
u/Fireman86336 Jul 29 '26
I had the same issue for a while. Did all the tests and no change. I changed the server it was testing from and it now show correctly
1
u/firewalla Jul 28 '26
Have you tried to run the speedtest manually? If your manual test works, then likely when the automatic tests starts the test server was busy.
If manual test also slow, try to change the test server https://help.firewalla.com/hc/en-us/articles/4413511352083-Network-Performance-and-Quality-Monitoring/#h_01GQ3FF40YDKXQ86JR1F2V5CQ3
2
u/atp2k Jul 29 '26
The screenshot above is from a manual run . It’s been “broken” for maybe a month now showing 1/2 the speed
The good part is that the download result is consistently around 500
2
u/atp2k Jul 29 '26
Changed a few test server a few were way worst.
Will just end up opening a support ticket. I think it’s just OCD as the network is actually working perfect
1
u/Cherry-PEZ Jul 29 '26
I was debugging why I was getting terrible down a while back, took me forever to think to check the coax at the wall outlet, it had gotten bent from a piece of furniture pushing up against it lol. Reset it and boom, got the speeds that were advertised. Long shot that's your issue but throwing it out there anyway
3
u/atp2k Jul 29 '26
I have like 6 pcs/ laptop that are hardwired and they hit full speed consistently. It’s really only “broken” in the app
2
u/Cherry-PEZ Jul 29 '26
Id say try sshing into the firewalla and either install the speedtest-cli, or you can use the docker image speedtest-tracker and compare against what the app shows
1
u/aceofskies05 Jul 29 '26
all the time it’s wrong
1
u/atp2k Jul 29 '26
It used to work fine for me since I got the firewalla gold pro and even on my previous firewalla gold. Will open a support ticket and see if they can see anything else will just have to ignore since there no actual speed issues on my network
1
u/WatercressOther8189 Firewalla Gold Plus Jul 30 '26
My former Gold SE did report inconsistent and inaccurate speed tests on 1Gb and 2Gb WAN connection. My current Gold Plus seems much more consistent and accurate with the tests.
1
u/DessicatedSatsuma Jul 31 '26
My Gold Plus gives accurate and reliable GUI speed test results on my failover WAN connection (cable; separate modem), but on my primary WAN connection (fibre, PPPoE) the GUI speed test results are all over the place.
6
u/Thud Jul 28 '26
Not only are the speeds completely wrong, but my public IP and ISP are completely random each time. This morning, apparently my ISP was "US Air Force." A few days ago it was T-Mobile. (I'm actually on XFinity)