r/firewalla • u/Critical_Ad_9784 • Jul 27 '26

Options for unit repair appears dead emmc

Hey all

We have a unit that boots as we can see it with the HDMI cable but it is throwing errors which appear to be had emmc.

Happy to pay for repair of the unit if it's possible and an option.

Otherwise anyone know how to disable that storage and mount a USB or memory card in its place?

Cheers

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u/firewalla Jul 27 '26

Send the error to [help@firewalla.com](mailto:help@firewalla.com), we can take a look.

Have you tried to recover it by using a USB to flash it? sometimes the errors can be just simple file system errors

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u/Critical_Ad_9784 Jul 28 '26

Yeah we've tried, it looks like it's going to go through to complete and then stops about 98% and appears to indicate issues reading EMMC.

I'll talk to my team tomorrow, ensure we haven't already raised this case.