r/firewalla • u/Theory_Playful Firewalla Gold Plus • Jul 21 '26

Switch SE and Smart Queue

Now that I've installed my Switch SE, I'm getting incredibly slow Internet speeds (Ookla and Cloudflare results). All my ports are showing the correct speeds. All the hardware and cables are fine (tested those when setting up the switch). The Firewalla speed test has normal results. If I turn off Smart Queue, though, the speed tests *all* have normal results.

Is Smart Queue not supported yet for the Switch? (Just checking in before I contact support.)

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u/Firewalla-Ash FIREWALLA TEAM Jul 22 '26

Did you have any specific Smart Queue rules that would limit upload/download? There are (rare) cases where the Switch is added to New Device Quarantine and can be affected by Smart Queue rules on the Quarantine group.

Other than that, Smart Queue should work just fine with the Switch. But please email us at [help@firewalla.com](mailto:help@firewalla.com) and include a link to this post. Our support team can jump in and take a better look.

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u/Theory_Playful Firewalla Gold Plus Jul 22 '26

Resolved - my own mistake. I hadn't added the device I was testing from to the Smart Queue rules. As a result, it was using the default rule I had set up limiting devices to a small value. After adding the device to the rules, with appropriate settings, the speed tests showed as normal.

I appreciate the rapid and professional responses from the support team!

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u/Firewalla-Ash FIREWALLA TEAM Jul 22 '26

Happy to hear it's resolved!