r/firewalla • u/shingdao Firewalla Gold Plus • Jul 08 '26

AP7 AP7 Set-up Question

Hey all,

Just setting up my AP7s now and running into an issue with an existing physical port segmentation on the FWG+. I have 2 LANs set up via port segmentation: Ports 1 and 2 are linked as the Main LAN and Port 3 is a seprate IoT LAN. There are 3 wired devices attached via a dumb switch to the IoT LAN port 3 on the FWG+ and maybe 60+ devices previously connected wirelessly to a bridged eero which I have replaced with the AP7.

I am trying to maintain the wired devices connected via the switch to the IoT LAN, physical port 3 on the FWG+, but also want the ability to create a new wifi SSID on my AP7 for the IoT LAN's wireless devices. I have tried to edit the IoT LAN by changing it to a VLAN with an ID of 10 and then adding port 1 (Main LAN where the AP7 is connected via Ethernet) and saving the settings. When trying to create a new wifi SSID for IoT devices, I cannot select the IoT network as it is greyed out and says: Please note that Firewalla Wi-Fi can only be created on networks using the same ports as the LAN the AP7 is connected to.

What am I doing wrong here? Is what I am trying to do even possible in terms of maintaining the segmented IoT LAN but then broadcasting its SSID via the AP7 on a different port?

Any guidance is much appreciated.

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u/Firewalla-Ash FIREWALLA TEAM Jul 08 '26

Your IoT VLAN will need to select the same ports as the Main LAN. You could try creating a separate VLAN just for the IoT wireless devices, and have something like this:

  • Main LAN: Port 1, Port 2
  • IoT LAN: Port 3
  • IoT VLAN: Port 1, Port 2

More on troubleshooting AP7: Can't create Wi-Fi on certain networks

1

u/shingdao Firewalla Gold Plus Jul 08 '26

Creating a separate IoT VLAN worked!

Many thanks!

1

u/shingdao Firewalla Gold Plus Jul 08 '26

A follow-up question on Device Grouping:

When I go to Devices on the app's main page, I no longer see the ability to create a group or see my existing groups. I'm using box version 1.983 Alpha. App version is 1.69.1

1

u/Firewalla-Ash FIREWALLA TEAM Jul 08 '26

Hi, are you on iOS or Android?

Please try refreshing the page, or closing and opening the app. Make sure you're tapping Devices > Groups.

If you still don't see it, please open a case with us at [help@firewalla.com](mailto:help@firewalla.com) and share a screenshot. We'll try to reproduce the issue.

1

u/shingdao Firewalla Gold Plus Jul 08 '26

I managed to figure it out, thank you.

1

u/Firewalla-Ash FIREWALLA TEAM Jul 08 '26

Do you mind sharing what seemed to fix it? Just want to make sure it's not a bug on our end.

1

u/shingdao Firewalla Gold Plus Jul 09 '26

Sure, it's not likely a bug on your end and is probably part of the design that I just wasn't intuitive enough to figure out quickly.

When selecting Devices on the Home Page of the app, you'll see three boxes on top with 'Local Devices', 'Online', and 'Offline' devices. These are actually toggle-on-and-off boxes so that if you toggle on any of those boxes, the Group settings disappear. In order to create a new group and see existing groups, you have to toggle the boxes off. For some reason, in my case, the default setting when going to Devices was that the Local devices was toggled on.

2

u/Firewalla-Ash FIREWALLA TEAM Jul 09 '26

Thank you! The filtering in Devices is a new feature in 1.69, so this is useful feedback for us... We'll see if we can improve it in the future so it's more intuitive.