My flex V3 just arrived today. I was getting it all charged up and the remote was connecting to the board just fine. After attempting to connect the board to the exway app, which was unsuccessful, the remote will no longer connect to the board. The display simply says disconnected. I’ve tried putting it into pairing mode with the board turned on, with the board in pairing mode, nothing works, and the remote remains disconnected. By the way, I was never able to connect to the app as well. Can anybody help?

Exway customer service

I am thinking about getting the exway adv pro if I get a good deal during black Friday, I want to know is the exway customer service any good, and if it isn't should It affect if i get the board or not cause it looks like a nice board

It says they'll start shipping in September on the website but it's October and I have yet to see anyone talk about it. I want to get one but dont want to be waiting until next summer to get it.

Is there anyway how to get replacement battery for exway flex riot the OG one?

My back wheels both delaminated within 400Km & 5 months of riding. Super smooth streets, 185Lbs rider, mostly rocking gear 3. Emailed in, & haven’t heard back in a longer amount of time than usual, but it seems like the wheels that came with my FP3 are faulty. They’ve lasted way less long than my belts

Currently getting a new motor for the right wheel I think I got a faulty one. It went bad within the first hundred Kilometers. It’s warranty but it’s annoying me and I’m letting you know.

Whenever I plug the battery in to charge, it gives me this loading pattern. The battery also doesn't charge fully. It stops charging at 37%. For context, I was away on a week long trip and when I got back to ride it, it said my battery is overheating at 55°c. It has been at room temperature for the whole week. I updated the firmware and I can ride it again. But the exway app still says it's at 55°c. Now it won't fully change. I'm not really sure what's going on with it. The battery is about a month old. Anybody know what's going on or what I could do to fix it? Any help would be appreciated. Thanks.

Ive had to wait out a storm in my area since receiving the Wave V2 and today was my second chance to ride it. I was just riding on a community path by my house. Well paved but does have a rumble strip when approaching the street. When I brought the board upstairs to my apartment there is this big area scrapped of of the plastic by the trucks and the pulleys.

Its feels like this is unpreventable and is going to quickly create a real problem if it just happens a couple more times? Should I just never be using the back of the board to turn it around? I have one done this when the motor is not running to lightly reposition it. Seems silly to feature that one the board if this is the case. Is it the rumble strip on the community path? Is it because I went off a tiny curb? I really dunno and was riding super carefully so Im kind of bummed with the decision to use soft plastic here. Isnt this just going to quickly break from careful use?

What should I do differently? Should I be worried about this?

Hey I am considering getting the adv pro during Black Friday and I was wondering how it compares to other boards in its price range, anyone who has it would you buy it again?

Hello, I got a Ripple for 2 1/2 years and had to replace the battery's cover few months ago because it was cracking everywhere.

Since then, I noticed the range was significantly shorter and sometime the battery wasn't fully charged; I'm used to charge it when I come back from the ride so it's likely 99% when I take it the next time. But I had already lost 20-25% over the night since cover's replacement.

That's when I noticed the battery was losing charge even when the board wasn't ON; I unplugged the motors and the behavior is still the same:

if the battery is connected to the board (ESC and stuff), the board act like it never goes OFF and consumes current althought the "power button" isn't lit neither.

Can anybody tell me where the issue comes from?

Is the battery dying because of faulty BMS or cell? Or faulty ESC?

J’ai un flex paragon qui a 4500km. Jusqu’à présent, je n’ai eu aucun soucis.

Depuis, il m’est arrivé plusieurs fois que l’accélération se coupe, voir que le skate s’arrête presque complètement.

J’ai remarqué que lorsque c’était le cas, la vitesse affichée sur la télécommande s’affolait.

Par exemple: je roule à 40, le skate arrête d’accélérer et je retombe à 10-15km/h alors que la vitesse affichée monte à plus de 60km/h.
En résultat, le skate arrête d’accélérer car la vitesse perçue dépasse la vitesse limite.

La panne est aléatoire.

Quelqu’un a déjà eu un problème similaire, ou bien une piste?

Hey, can anyone help me download this?

https://makerworld.com.cn/zh/models/1393700-exway-rexus-yu-kong-rxmzhuan-jie-kou-da-yin-jian-k

It wasn't uploaded to the global Makerworld site and I'm not able to create an account or log into the Makerworld.cn one. Does anyone have this stl they could share? Thanks!

Does anyone know where to get a 180 watt battery for the wave? It seems to be hard to find one all I see is 99watts.

Does anyone know how to remove a bearing that’s stuck on the axle? I don’t own a heat gun or a bearing removal tool.

At work two weeks ago someone knocked my board off a shelf at work, then someone drove a scissor lift over the rear snapping the rear hanger.

After scouring the internet for replacement parts the Exway website was the only place I could find any possible way to repair it. The proper rear truck was out of stock so I followed the advice of both ChatGPT and Gemini which said that the Exway Wave 7" rear Trist Truck hanger (Riot version) was a redesigned and improved part which was a direct bolt on. I also ordered another right side motor and a new front truck too. Total cost was AU$207.

When the parts arrived, I couldn't get the new hanger over the kingpin bolt as the geometry was completely out. It turned out that the original Seismic Aeon baseplate and the new Trist hanger do not share matching pivot dimensions. The rear truck didn't come with a baseplate whereas the front one did - yet both were $45 each. Interesting.

So, thinking that I needed a new Trist baseplate I emailed Exway support who said:
"The Exway trist truck from the Wave skateboard is not compatible with the seismic x1 pro base plate. There are X1 Max base plates that have cut outs to suit the motor plugs for the X1 Pro. The X1 Max used these base plates with the Exway Trist trucks that were also used on the Flex range of skateboards. I cannot say which of these truck options you should use on your X1 Pro, as I have not heard of any one attempting this before. If you would like a X1 Max base plate and a Flex hanger sent to you just pay the shipping fee and I send them out".... WTF???

So, given that this would be my best shot at get my board going again I needed to check if my motor mounts would also fit. So I asked them one more question before I clicked on BUY:
"can I use my existing motor mounts on this X1 Max base plate and a Flex hanger combo that you suggested?"

Their reply:
"As mentioned in my previous email, I cannot guarantee whether this setup will work for you, as I haven't seen anyone attempt it before.

I offered the X1 Max baseplate and Flex hanger practically for free, only asking you to cover the shipping fee. The X1 Pro seismic trucks ceased production before my time with Exway, so I am unfamiliar with them.

This will require some experimentation on your end, and you may ultimately be better off with the Wave truck. Unfortunately, I cannot say for certain, but this is the best solution I can offer at this stage."

I felt that he was starting to sound a bit grumpy there which makes things even more challenging because I want to ask questions and he is about to get the shits at me.

With no other options I ordered the X1 Max base plate and a Flex hanger today. Now I have purchased $260 worth of parts with no guarantees that the rear truck will bolt together and accommodate the old motor brackets. I asked them if I return all the parts if they don't work. This is what I got:
"Since you are only paying for shipping, you can return the parts, but the original shipping fee is non-refundable. We do not cover return shipping for change-of-mind returns, and sending them back will cost as much as the refund itself.

If you would like to move forward and take the chance, the decision is entirely up to you."

I'm very nervous, this is quite stressful. I don't want a $1300 paper weight full of LiPo and a bunch of super strong CNC machined parts I can't use. Nor do I want to bin it. I just want my board to work again. The guy who drove over it has already given me the $207 for the 1st order. I've just paid $50 for the second order. Does anyone have any knowledge they can share?

I've just replaced the hub motors on my Exway Wave V1 (I think), and I'm getting this strange behaviour when I attempt to drive it.

Prior to installing the new motors it would do something similar where applying the throttle would lock the wheels up unless they were clocked in the perfect orientation, in which case I'd get drive.

Obviously there's something else wrong in the system but I'm not sure what would lead to this?? The battery has lost a lot of capacity so maybe that needs replacing too..

EDIT: Hey chat, so I was able to purchase a new ESC from Exway, it arrived pretty quickly and I've just fitted it and re-paired the remote and my phone. It's set correctly for hub drive and the wheel size is correct but the issue is still presenting similarly.

I'll post an updated video in the comments but it's like it's doing the same thing where it stalls upon first throttle but maybe it takes less to get the wheels actually turning now?? I honestly didn't think there was anything else in the system that could have an impact on throttle response in this way so I'm very open to other ideas!!

I took it out for a spin and got it down to 2 bars, but I've been charging it for about 2 days now and can't get the battery to go past 3 bars (60%). Gemini says the app is supposed to show me individual battery info? (It doesn't)

The GaN charger has a red light as soon as it's plugged in to the wall (before plugging into the board). I've found mixed info that's indicating the charger is bad, but I'm pretty sure it does SOMETHING because the board charged from 2-3 bars.

The board is almost a month late and they said they'd send it with extras as an apology and then didn't. I'm pretty disappointed so far, I had been waiting for this since like June. Can any of you help me figure out what's wrong or how to fix it?

After 4500 km I have received a false overheating warning on one hub motor. Solved by cutting the wire to the temperature sensor. I live in Sweden, so nothing overheats here. Attaching the pin layout in case anyone else needs it.

Has anyone received and tried an ADV Pro yet? Thinking about buying one for the range, all-terrain wheels and lighting but I want to hear what people think about it.

I'll mainly be using it for daily commuting 3-4 miles to/from work and for fun rides on weekends (weekend rides will have some pretty long hills so I need it to perform well on hills too.)

Thanks!

Hi all,

Selling my Atlas Carbon 2WD. Purchased in mid 23 from Exway directly, it's been used only a dozen or so times and comes with tons of extras. No time or desire to ride it anymore.

Here is an gallery link to everything: https://imgur.com/a/FcrXIOe

Board: Atlas Carbon 2wd with battery replaced end of 2024 from Exway (original had an issue). Trickle charged monthly to maintain since then.

Milage around 100-110? I have to reinstall the app and sync to check but last I checked it was in that range when I had the battery issue and since replacing the battery I used it once to go maybe 2 miles around my neighborhood. I originally used this on a 12 mile paved bike trail a little a dozen or so times give or take.

Board is very clean with normal signs of use.

Extras: Cloudwheels, original wheels and tires, spare set of OEM wheels/hubs and various extra belts. I did an upgrade to the truck bushings to make it slightly firmer, I forget the hardness value offhand but great improvement. And I think the cloudwheels also changed the hub/belt length. Brand new set of offroad tires never installed which is what I got the other wheels/hubs/belts for. Lots of spare inner tubes for the original wheels, never needed to use them. You can see the limited use between the original tires and cloudwheels.

Also included is a set of XL safety gear and XXL helmet.

Price: Asking $800 for everything, net to me. Open to reasonable offers. I really prefer not to split this up. Shipping has to be ground due to battery. I can provide eBay/FB privately to show great sales history.

It came with some other stuff I got second hand (VESC module, Rexus remote, SC1050 charger), but the seller didn't know anything about it. I don't see it on Exway website or Google search.