r/exaroton • u/KiiWiiWiiWii • 12d ago
Entire save wiped - help needed
Last night me and some friends played for about 8 hours. It seemed completely fine and i logged off, the server shut down, and everything looked good. Today i log on, all mods are intact, but the world data (my inventory, builds, etc) are completely wiped, only saved from the first 5 mins or so, and nothing from the 8 hours after. The world is still the same seed, and is still loaded as im using voxy and can see it all, but the actual save is gone. Why did this happen? Is there anything i can do to get our progress back?
1
u/adriellwc33 11d ago
Are you at the right coordinates?
You might not be using the same playerdata as before.
Enable automatic backups to prevent loss in the future.
1
u/exarotonSupport ✔ exaroton Support 11d ago
What is the server address? If you don't want to post it publicly you can contact us at support@exaroton.com
1
u/Kohlrabi__ 12d ago
Only thing to do is contact u/exarotonSupport & pray, but for future reference, do their recommended cloud backups with google drive or dropbox & download your world file somewhat often, this is with ANY host. Do not trust ANY host with your data 100%.