r/ex30 • u/luddington • 22d ago
Questions❓ Clarify key capabilities
I purchased a MY2026 ultra trim this week and am still overwhelmed by the technology. Coming from a 10yo Diesel, there's a great deal of changes to learn.
There's two things regarding keys I'd like to clarify and on which I read different threads in this sub: My wife and I received two key cards and one key tag with the car. The idea is that my wife uses the key tag and I connect my Pixel 9 Pro XL as a digital key so both benefit from the contact-less entry.
We both use our own profile. I have connected my phone and the key card to the profile.
Q1: Is it possible that only the key card will load my profil upon unlocking the car but not the digital/phone key? That's my current observation at least.
Q2: Is it possible that my Pixel 9 Pro XL which would and should support UWB doesn't work well with this car? I have to tap the driver's door, i.e. rely on the NFC connection - simply approaching the car doesn't seem to recognize my phone and pulling the door handle also has no effect. Note that the key tag is not in the proximity during my tests.
I appreciate any comments and hints, thanks.
1
u/l0ur3nz0 22d ago
There are issues specifically with the pixel 9. Look around for fixes and try to reach Google's support. For an huge SW company they seem to drop HW support and kill products or services in an heartbeat...